Microsoft Office
Nannapas Anavilai
Sales Associate
Pathum Thani,TH
Summary
Dynamic professional with a proven track record in product sales and exceptional customer service, honed at Betagro Foods Co., Ltd. Skilled in relationship selling and problem-solving, consistently achieving sales targets through effective teamwork and collaboration. Demonstrates an outgoing personality, adept at enhancing customer satisfaction and driving revenue growth.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Associate
ThaiBeverage Public Company
Bangkok, Bangkok
10.2023 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Assistant
Betagro Foods Co., Ltd
Bangkok, Bangkok
01.2018 - 09.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
Administrator
Betagro Foods Co., Ltd
Bangkok, Bangkok
06.2014 - 01.2018
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Education
BBA - International Marketing
Rajamangala University of Technology Thanyaburi
Pathum Thani, Thailand 05.2011 - 03.2014
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Listening skills
Time management
Problem-solving
Promotional support
Flexible schedule
Relationship selling
Outgoing personality
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Affiliations
- Society of Human Resource Management
Additional Information
My Strengths of the teamwork.
- Hard - working
- Cooperative for working with team
- Responsibility
- Honestly
- Courtesy to other people
Software
SAP Software
Certification
For the occupation of Retail Salespersons, while there are not as many formal certifications or credentials compared to more regulated professions, there are still a number of certifications and memberships that can enhance a retail professional's qualifications and appeal to employers. Here is a list of relevant credentials, .
Interests
Pets
Swim Athlete
Internet
Cycling
Pop music
Reading, Cycling, Running, Swimming
This is my activities for relaxing. When I have a flextime or day off, I used my time to Cycling, Running, Swimming and Reading.
Timeline
Sales Associate
ThaiBeverage Public Company
10.2023 - Current
Sales Assistant
Betagro Foods Co., Ltd
01.2018 - 09.2023
For the occupation of Retail Salespersons, while there are not as many formal certifications or credentials compared to more regulated professions, there are still a number of certifications and memberships that can enhance a retail professional's qualifications and appeal to employers. Here is a list of relevant credentials, .
05-2017
Administrator
Betagro Foods Co., Ltd
06.2014 - 01.2018
BBA - International Marketing
Rajamangala University of Technology Thanyaburi
05.2011 - 03.2014
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