Pornprom Wanichsan
IT Professional
Bangkok
Summary
Dedicated and results-driven professional seeking a challenging position in a dynamic and formal work environment. Eager to leverage a diverse skill set and a strong commitment to excellence in contributing to the success of a forward-thinking organization. Motivated by a passion for overcoming complex challenges, determined to make a meaningful impact through strategic problem-solving and continuous learning.
Overview
13
13
years of professional experience
Work History
Lead Refinery Cyber and Application
Bangchak Corporation PCL
11.2019 - Current
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Recommended changes, improvements, or enhancements to team based on business requirement.
Project Consultant
True Corporation Public Company Limited
06.2018 - 05.2019
- Responsibility to provide a new solution to customer (not internet link and sim card) such as SD-WAN, Encryption service, Mari Virtual Agent, Phonetic analytics technology and etc.
- Conducted market research to identify new opportunities and target markets.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Identified and supported resale opportunities to achieve sales plans.
- Analyzed market trends, competitor performance and product strengths.
- Submitted booking forecasts, monthly highlights and CRM entries.
System Engineer
Mermaid Maritime Public Company Limited
11.2016 - 06.2018
- Taking care of the central system which is used by every region (Thailand, Qatar, Saudi Arabia and UAE) such as email system and NS5 is the most critical application.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Compiled, processed, and analyzed test data and results to improve product quality.
- Configured, tested and maintained all IT systems, network and equipment to achieve maximum performance.
- Monitored networks and network devices to resolve technical problems quickly.
- Designed and evaluated WAN and LAN connectivity technologies.
Team Leader, Network and System Administrator
ONYX Hospitality Group
09.2014 - 11.2016
- Manage and maintain the centralized systems which are shared between all hotels in Thailand and overseas.
- Taking control of IT standard and improvement for every hotel in chain.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
IT Engineer and Sales support (Mekong Sub-Region Project)
TT Network Integration (Thailand) Co., Ltd.
11.2013 - 09.2014
- Be a part of business development team which is focusing on customer in CLMV region
- Assisting customer who establishing a new office or factory in CLMV and government projects.
- Executed troubleshooting and server support in both in-person and remote situations.
Network Engineer
Nexentel Limitied
01.2011 - 07.2013
- Most of the product which proposed to customer was Cisco especially VOIP solution, Network and Wireless infrastructure.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Performed troubleshooting for Cisco product eg. Wireless LAN Controller, Access Point, Firewall.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided detailed network diagrams and procedural guidelines.
Education
Bachelor of Science in Computer Science -
Khonkaen University
Khonkaen, ThailandSkills
Network Routing and SwitchingWireless NetworkingFirewall and securityMicrosoft Windows server (Active Directory, DHCH, DNS, File server, Print server, WSUS)Microsoft ExchangeBackup solutions (Veeam, StorageCraft, Arcserve)
Virtualization (AHV, VMWare)
Storage (SAN, NAS)Hyper Converged Infrastructure (Nutanix, VXRail)
Office 365Good command in English (Written and spoken)Problem analytical
Personal Information
Date of Birth: 01/22/87
Training
- Basic Security
- Windows Server
- Virtualization (VMWare)
- Rise to Supervisor
- Nutanix Hyperconverged
- Growth Mindset
- Design Thinking
Timeline
Lead Refinery Cyber and Application
Bangchak Corporation PCL
11.2019 - Current
Project Consultant
True Corporation Public Company Limited
06.2018 - 05.2019
System Engineer
Mermaid Maritime Public Company Limited
11.2016 - 06.2018
Team Leader, Network and System Administrator
ONYX Hospitality Group
09.2014 - 11.2016
IT Engineer and Sales support (Mekong Sub-Region Project)
TT Network Integration (Thailand) Co., Ltd.
11.2013 - 09.2014
Network Engineer
Nexentel Limitied
01.2011 - 07.2013
Bachelor of Science in Computer Science -
Khonkaen University