Pornprom Wanichsan
IT Professional
Bangkok
Summary
Dedicated and results-driven professional seeking a challenging position in a dynamic and formal work environment. Eager to leverage a diverse skill set and a strong commitment to excellence in contributing to the success of a forward-thinking organization. Motivated by a passion for overcoming complex challenges, determined to make a meaningful impact through strategic problem-solving and continuous learning.
Overview
13
13
years of professional experience
Work History
Lead Refinery Cyber and Application
Bangchak Corporation PCL
2019.11 - Current
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Recommended changes, improvements, or enhancements to team based on business requirement.
Project Consultant
True Corporation Public Company Limited
2018.06 - 2019.05
- Responsibility to provide a new solution to customer (not internet link and sim card) such as SD-WAN, Encryption service, Mari Virtual Agent, Phonetic analytics technology and etc.
- Conducted market research to identify new opportunities and target markets.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Identified and supported resale opportunities to achieve sales plans.
- Analyzed market trends, competitor performance and product strengths.
- Submitted booking forecasts, monthly highlights and CRM entries.
System Engineer
Mermaid Maritime Public Company Limited
2016.11 - 2018.06
- Taking care of the central system which is used by every region (Thailand, Qatar, Saudi Arabia and UAE) such as email system and NS5 is the most critical application.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Compiled, processed, and analyzed test data and results to improve product quality.
- Configured, tested and maintained all IT systems, network and equipment to achieve maximum performance.
- Monitored networks and network devices to resolve technical problems quickly.
- Designed and evaluated WAN and LAN connectivity technologies.
Team Leader, Network and System Administrator
ONYX Hospitality Group
2014.09 - 2016.11
- Manage and maintain the centralized systems which are shared between all hotels in Thailand and overseas.
- Taking control of IT standard and improvement for every hotel in chain.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
IT Engineer and Sales support (Mekong Sub-Region Project)
TT Network Integration (Thailand) Co., Ltd.
2013.11 - 2014.09
- Be a part of business development team which is focusing on customer in CLMV region
- Assisting customer who establishing a new office or factory in CLMV and government projects.
- Executed troubleshooting and server support in both in-person and remote situations.
Network Engineer
Nexentel Limitied
2011.01 - 2013.07
- Most of the product which proposed to customer was Cisco especially VOIP solution, Network and Wireless infrastructure.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Performed troubleshooting for Cisco product eg. Wireless LAN Controller, Access Point, Firewall.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Provided detailed network diagrams and procedural guidelines.
Education
Bachelor of Science in Computer Science -
Khonkaen University
Khonkaen, ThailandSkills
Network Routing and Switchingundefined
Personal Information
Date of Birth: 01/22/87
Training
- Basic Security
- Windows Server
- Virtualization (VMWare)
- Rise to Supervisor
- Nutanix Hyperconverged
- Growth Mindset
- Design Thinking
Timeline
Lead Refinery Cyber and Application
Bangchak Corporation PCL
2019.11 - Current
Project Consultant
True Corporation Public Company Limited
2018.06 - 2019.05
System Engineer
Mermaid Maritime Public Company Limited
2016.11 - 2018.06
Team Leader, Network and System Administrator
ONYX Hospitality Group
2014.09 - 2016.11
IT Engineer and Sales support (Mekong Sub-Region Project)
TT Network Integration (Thailand) Co., Ltd.
2013.11 - 2014.09
Network Engineer
Nexentel Limitied
2011.01 - 2013.07
Bachelor of Science in Computer Science -
Khonkaen University
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