Pablo Lopez

• Implemented trending initiatives to help drive sales across cluster.
• Aligning staff vision with corporate objectives while remaining reachable to staff and guests
• Conducted mandatory health, safety and maintenance checks in cluster
• Managed cluster expenditure by adhering to set budget.
• Setting consistent standards across all areas of the hotel
• Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
• Analyzed sales data to manage cluster performance and make informed financial decisions.
• Trained and guided team members to maintain high productivity and performance metrics.
• Implemented business strategies, increasing revenue and effectively targeting new markets.

• Performing on 3 properties with a total of 689 keys
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Collaborated with cross-functional teams to develop innovative solutions.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• Responsible for the hotels performance both in revenue generation plus controlling expenses, driving a team of sales and
• Revenue Manager to maximize revenue within the property, reporting directly to our SVP Of Operations, presenting month end results and any action plans to reach or over pass the budget.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Developed and implemented strategies to increase sales and profitability.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Control of Operations: Rooms Division, F&B, Housekeeping,
• Engineering, Kitchen, HR, Finance, Pilot introduction to Guest
• Relations Manager Position in ibis
• Full control of Profit & Loss for the hotel; Full support in Competitor Analysis, Active
• Participant in REVMAX for ibis Bangkok Nana
• Budgeting support for Delegate General Manager, fully responsible for Bottom Line reults, and Hotel KPI’s
• Greeted and assisted guests by gathering information pertaining to reservations or requests.

• Overall Control of Operating Departments and their
• Functionalities: Rooms Division, F&B, Housekeeping,
• Engineering, Kitchen, HR, Finance
• Monitoring of Expenditure,
• Payroll, GSS, Member of GM Market Place for GSS & Online
• Rep.; Assist GM in all requests
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Overall Control of Operating Departments and their Functionalities:
• Rooms Division, F&B, Housekeeping, Engineering and Kitchen
• Controlling and surveying that all operations are running according to ibis standards; and that guest satisfaction is fully accomplished.

• Create, train and apply all standards for the faculty subordinates in order to instruct students who undertake the 2-year diploma
• Exams, hand-outs and relative information given to the students
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

• Survey all financial interventions within each Department and report to the owners with end of the month reports
• Work in hands with Finance department in order not to surpass the monthly budget
• Control and survey all operational departments are fully functional according to internal standards and to guests’ demands.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Gained strong leadership skills by managing projects from start to finish.
• Innovated the sports and recreation facilities within the property
• Yearly activity planning for guest entertainment

• Handling all the FF&E ordering, Manning Report and the Roster for staff; create all the SOP's for the operations in the kitchen
• Report directly to the owners.
• Created menus and designed corresponding recipes for Latinos.
• Scheduled and supervised all kitchen employees such as dishwashers and waiters.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Planned promotional menu additions based on seasonal pricing and product availability.

Maximized performance by monitoring daily activities and mentoring team members.

• Accomplished multiple tasks within established timeframes.
• Improved marketing to attract new customers and promote business.