Kamollak Pithakpanich
Customer Service / Sales Coordinator
Nonthaburi
Summary
Dynamic Sales Coordinator with a proven track record at Ngow Hock Co., Ltd, enhancing productivity through effective team collaboration and streamlined processes. Leveraging strong customer communication skills and expertise in Dangerous Goods, I consistently improved customer satisfaction and supported sales targets, driving revenue growth and operational efficiency.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Sales Coordinator
Ngow Hock Co.,Ltd
11.2021 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Customer Service Officer
Ngow Hock Co.,Ltd
05.2018 - 11.2021
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
Bachelor of Science - Agroforestry
MAEJO UNIVERSITY PHRAE CAMPUS
Phrae, Thailand 04.2001 -
Skills
Customer communication
Customer support
Inbound call management
Service recommendations
Team collaboration
Sales support
Spacial Cargo (Dangerous Goods)
Dangerous Goods Service Advice (Export)
Timeline
Sales Coordinator
Ngow Hock Co.,Ltd
11.2021 - Current
Customer Service Officer
Ngow Hock Co.,Ltd
05.2018 - 11.2021
Bachelor of Science - Agroforestry
MAEJO UNIVERSITY PHRAE CAMPUS
04.2001 -
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