Phisinee Sagulvanitporn

Main responsibilities:

• Managed 4 functional teams with 20 members each during development and installation processes under project based.
• Collaborated with project owners (business team) and IT team members to set ambitious but achievable goals.
• Coordinated IT team members scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
• Ensured and clear of the delivery processes are efficient and cost effective.
• Planned, facilitated and arranged meetings with project team, external organizations (3rd parties or vendors) and individuals, enabling parties to meet and discuss project progress, constraints and risks. Also the proper solutions.
• Reviewed solution architecture proposals to provide technical direction to associated personnel.
• Managed and motivated project teams to promote collaboration and keep members on-task and productive.
• Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.

Out of main responsibilities:

• Contributed the learning and development strategies for senior management to support employee growth and professional development for example.
• Contributed the improvement process to easier collaboration between organization.

Project achievements:

• Delivered the project of corporate internet banking on time for IT part within scope. Reduce the system and network installation Man-Days from 1.5 month to 2-3 weeks.

Main responsibilities:

• Developed the e-commerce website's platform using the infrastructure as a code methodology.
• Collaborated with developer to achieve the delivery processes and fast feedback.
• Served customers and followed outlined steps of service.

Out of responsibilities:

• Supervised and lead colleagues for the entire platform with DevOps mindset and coaching team members.

Achievements:

• Improved the delivery performance of the software team using DevOps keys metrics for example; add more frequencies deployment that help to fast deliver the software feature to support customers engagement, Improved the time it takes to resolve those critical end-user service disruptions when they inevitably happen using the CI/CD conceptual automatic pipeline.

Main responsibilities:

• Participated in cross-functional projects (scrum team) while working in lean development environments.
• Worked with clients to design and develop robust solutions to meet client product requirements for functionality, scalability and performance.
• Wrote code and supported architecture in high-throughput systems on AWS cloud with traffic transaction around 10,000+.
• Designed and built GoCD automation tools and applications to deploy next generation platform.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Documented technical workflows and knowledge in private wiki for education of clients.
• Introduced agile methodologies and development best practices to clients to enhance product development.
• Enablement clients in part of Digital transformation using new technology and full agile methodology.

Achievements:

• Enablement clients to achieved new way of working and agility and comfortable with agile methodology.
• Built high-throughput systems on cloud to support traffic transaction around 10,000+ and made the system modernization.
• Improved the delivery performance of the software team using DevOps keys metrics.

Main responsibilities:

• Developed, implemented, supported and maintained the entire data platform by standards and documentation using DevOps methodology and Google Cloud Platform.
• Ensured the quality of data and information as following as data governance (PDPA and PII) policy
• Contributed to internal activities for overall process improvements, efficiencies and innovation.
• Implement the security assessment as following as CISS policy.

Achievements:

• Reduced "ramp up" time for system scalability from 30 minutes up by manually to not over 15 minutes per system using the infrastructure as a code and CI/CD pipeline by automatically.

Main responsibilities:

• Managed, maintained, installed the web servers in 5 Data Centers around the world around 1000+ servers.
• Collaborated with developer to release new product features to develop and verify design changes by automatically processes.
• Facilitated implementation through systems needs, installation and implementation and issue analysis, troubleshooting and resolution to support the service level agreement.
• Managed key information technology, security risk assessment and compliance programs for proactive risk management.

Achievements:

• Achieved efficiency and reduced redundancy by automating repeatable tasks.
• Achieved the service level agreement within 15 minutes when happened the issues or system downtime, also service downtime.
• Successfully planned, integrated and deployed servers that handled over 1M transactions daily to achieve business goal around 9000 booking per day of the online travel agent website that effected to increase business profits.

Main responsibilities:

• Managed UNIX Operation system both Linux and AIX each other projects such as banking, telecommunication.
• Maintained servers and systems to keep fully operational during peak periods.
• Configured hardware, devices and application to set up for clients
• Monitored systems in operation and input commands to troubleshoot areas.
• Performed server backups and changed and replaced backup tapes daily.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Patched software and installed new versions to eliminate security problems and audit with compliance policy.

Out of main responsibilities:

• Responsible for project management and dispatching role to distribute the task to team members.

Achievements:

• Acchieved system maintenanced by the service level agreement.
• Managed succeed task in own project responsible and achieved the employees award of the year 2014.