Zwe Min Ko
Content Moderator
Bangkok
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursCompany CulturePersonal development programsPaid time offHealthcare benefitsTeam Building / Company RetreatsPaid sick leaveSummary
Results-driven Content Moderator with over 1.5 years of high-volume experience at Gear.inc Services (Thailand), consistently reviewing 550–700 content items daily and achieving an accuracy rate exceeding 98% across more than 200,000 items. Expertise in policy enforcement, content auditing, escalation handling, and copyright review, supported by a keen eye for detail and a commitment to maintaining platform integrity. Multilingual communicator fluent in Myanmar, English (B2), and Thai, fully equipped for remote work and transitioning into Quality Analyst/QA roles. Recognized for upholding high standards, ensuring adherence to community guidelines, and effectively collaborating within teams to adapt to evolving needs and achieve reliable results.
Overview
1
1
Language
7
7
years of professional experience
1
1
Certificate
Work History
Content Moderator
Gear.inc Services (Thailand) Co., Ltd.
09.2024 - 03.2026
- Reviewed 550–700 short-video and social media items daily, maintaining 98%+ accuracy across 200,000+ content items
- Identified policy violations and escalated sensitive cases, contributing to a 15% reduction in escalation backlogs over 6 months
- Audited content batches and reviewed copyright complaints and legal notices, ensuring timely platform compliance
- Collaborated with cross-functional teams to resolve user complaints and policy disputes efficiently
Owner / Delivery Driver
The Best Delivery Service
03.2019 - 03.2021
- Founded and managed delivery operations for 50+ active accounts, achieving 80%+ repeat customer rate
- Handled order tracking, payment collection, and account reconciliation with zero reported discrepancies
Education
B.Act (First Year Completed) -
Diploma in Media & IT Development - undefined
Skills
Content Moderation & Policy Enforcement
Community Guidelines & Legal Notice Review
Quality Auditing & Accuracy Review
Cultural awareness
Patience and tolerance
Content management
Assertiveness
Attention to detail
Microsoft office
Team collaboration
Stress tolerance
Quality control analysis
ADDITIONAL INFORMATION
Availability: Immediately available | Open to remote work
Certification
Certificate in Microsoft Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Thai
Beginner (A1)
Timeline
Content Moderator - Gear.inc Services (Thailand) Co., Ltd.
09.2024 - 03.2026
Certificate in Microsoft Office
01-2023
Owner / Delivery Driver - The Best Delivery Service
03.2019 - 03.2021
Alison Education - Diploma in Media & IT Development,
Yangon University of Economics - B.Act (First Year Completed),