Tanawut Wongboot
Product Owner
Pathum Thani
Summary
Experienced in the role of a Product Owner, specialization lies in creating product backlogs, vision, and roadmaps for software. Seeking opportunities in Product Owner positions.
Possessing a solid background in software engineering and extensive knowledge of the software development life cycle (SDLC), multiple software products have been successfully delivered using agile methods.
Bringing over 2 years of experience in the retail industry and half a year in logistics, valuable insights have been gained in these sectors.
Demonstrating effective leadership as a seasoned manager, cross-functional development teams comprising testers and developers have been guided to ensure seamless project execution.
Strengths encompass exceptional skills in management, leadership, and communication, facilitating fruitful collaboration with stakeholders and driving successful product outcomes.
Motivated by a clear vision and ambitious goals, the aim is to advance into the role of a Product Manager and assume full ownership of a personal product.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Product Owner
Big C Supercenter Public Company Limited
Bangkok
09.2022 - Current
- Owned and prioritized product backlog.
- Collaborated with business stakeholders to identify technology enablers to grow business.
- Conducted product discovery process to identify customer needs.
- Collected and analyzed feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
- Led development team of 5 developers using Agile methods.
- Coordinated with vendors working on development projects for company.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Worked closely with QA team to create test cases and perform User Acceptance Testing (UAT) to ensure highest product quality.
- Oversaw entire product deployments from vision, creation, rollout, and delivery.
- Maintained and delivered software products throughout entire development process until final delivery.
Operation Support Officer
Kerry Express (Thailand)
Bangkok
03.2022 - 08.2022
- Analyzed system issues to identify and address root causes.
- Maintained system performance to ensure uninterrupted operations.
- Designed and improved UI/UX journey for end-users, resulting in an enhanced experience.
- Created comprehensive test cases and test scenarios for User Acceptance Testing (UAT).
- Conducted regular operational reviews, identifying and implementing areas for improvement.
- Evaluated customer needs and feedback, leading to targeted product and service enhancements.
- Enhanced customer experience by delivering exceptional services and efficiently resolving issues.
- Facilitated collaborative work between Business Units through well-organized meetings.
System Support Officer
Lotus's
Bangkok
04.2021 - 02.2022
- Provided comprehensive support to Lotus's Hypermarket salesmen nationwide, effectively addressing daily B2B channel issues and ensuring smooth operations.
- Managed and maintained the AD Server, overseeing user management, authentication, and access control for seamless system functionality.
- Collaborated with Business Units to understand their requirements and deliver effective application solutions tailored to their needs.
- Acted as a key liaison between Lotus's IT Department and CPF IT Center, facilitating seamless integration and coordination of ERP, CRM, and other systems.
- Employed Oracle SQL to analyze B2B channel issues, identifying root causes and implementing timely resolutions.
- Orchestrated productive meetings between Business Units and Lotus's IT Department to foster collaboration and resolve system-related challenges.
- Led a team of 4 support specialists, providing comprehensive software training and end-user assistance to ensure a seamless support experience.
- Conducted thorough end-user training sessions on new ERP and website features, complemented by the creation of user manuals to enhance operational efficiency.
- Ensured the successful implementation of new ERP and website features through meticulous UAT testing and seamless coordination between business units and development teams during the migration from CP Fresh Mart to Lotus's system.
- Spearheaded pre and post-support activities for system migrations, ensuring a smooth transition and uninterrupted business operations.
Intern Trainee
International Consulting and Development Co., Ltd
Bangkok
08.2018 - 11.2018
- Engaged in self-learning to acquire front-end development skills, specializing in Bootstrap CSS for website design.
- Collaborated as a team member during Cooperative Education in a software house, contributing to front-end development and wireframing projects.
- Independently created wireframes for the restaurant website, ensuring user-friendly and intuitive user interfaces.
- Utilized Bootstrap CSS framework to streamline and enhance the visual design and responsiveness of the website.
- Incorporated feedback from senior developers and stakeholders to refine and improve the wireframe designs.
- Translated wireframes into functional front-end components using HTML, CSS, and Bootstrap CSS technologies.
- Implemented modern web design principles and best practices to create visually appealing and engaging interfaces.
- Conducted thorough testing and debugging to ensure a seamless and high-quality user experience across different devices and screen sizes.
- Collaborated closely with senior developers to integrate front-end components seamlessly with the overall website architecture.
- Demonstrated a strong attention to detail, adaptability, and a commitment to continuous learning in front-end development, wireframing, and Bootstrap CSS implementation.
Education
Bachelor of Science - Software Engineering
Bangkok University
Klong Nueng, Klong Luang, Pathumthani 6 2014 - 7 2019
Skills
Agile frameworks
undefinedTimeline
Product Owner
Big C Supercenter Public Company Limited
09.2022 - Current
Operation Support Officer
Kerry Express (Thailand)
03.2022 - 08.2022
System Support Officer
Lotus's
04.2021 - 02.2022
Intern Trainee
International Consulting and Development Co., Ltd
08.2018 - 11.2018
Bachelor of Science - Software Engineering
Bangkok University
6 2014 - 7 2019
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