PRAGEETH MAHENDRA
Engineering Manager
Bangkok
Summary
Engineering Leader with 19 years of overall experience—including Fortune 500 and high-growth enterprise environments—and 10+ years managing teams building large-scale distributed platforms. Led multi-team execution on systems processing billions of daily events and partnered with product and business stakeholders to deliver measurable organizational impact. Experienced in growing engineers into senior and leadership roles while improving reliability, execution, and development velocity across organizations.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Founder / Engineering Lead
NiyoGen PTE. LTD.
08.2025 - Current
- Platform Architecture: Designed and built a multi-agent AI platform coordinating automated planning, execution, and evaluation workflows using LLM-driven structured tool interaction.
- Technical Innovation: Developed a domain-specific execution specification language ("M") for controlling agent reasoning, decision-making, and tool-calling behavior in multi-agent LLM systems.
- 0-to-1 Ownership: Defined overall technical roadmap and system architecture from concept to working platform, rapidly iterating prototype applications on shared microservices infrastructure.
Engineering Manager
Agoda Services
06.2017 - 07.2025
- Team & Organizational Leadership: Managed 3 cross-functional Scrum teams (15–20 backend and data engineers) driving long-term incremental (LTC) value across Agoda’s core supply performance and opportunity discovery pipelines.
- Scale & Commercial Impact: Owned distributed data infrastructure processing 6B+ daily records across 4 global data centers, directly powering decision systems capturing hundreds of millions in annual market opportunities.
- System Reliability & Efficiency: Reduced production incidents by 70% and saved 80 man-days annually by streamlining engineering processes, introducing development best practices, and establishing reliability ownership.
- Velocity & Productivity: Boosted business workflow productivity by 20% for 800+ global sales managers (cited in MIT Sloan Management Review) and increased R&D velocity by 30% via a self-service distributed platform.
- Resource Optimization & Mentorship: Optimized resource allocation across multiple parallel projects while mentoring and promoting engineers into senior technical and leadership roles.
- Key Technologies: Scala, Kotlin, Hadoop, Spark, Kafka, GraphQL, REST, Docker, Elasticsearch, Kibana, SQL Server, Microservices.
Team Lead
Advanced Digital Science Center
04.2015 - 06.2017
- R&D Leadership & Delivery: Managed a team of 5 research engineers developing a cyber-physical security simulation framework, translating high-ambiguity academic concepts into production-ready enterprise software systems.
- Commercialization & IP Transfer: Successfully productized academic research prototypes into commercial software, directly resulting in platform IP licensing by Panasonic for enterprise deployment.
- Technical & Domain Execution: Defined end-to-end system architecture, technical roadmaps, and execution standards across complex industrial control and distributed security simulation domains.
- Core Tech Stack: C++, Python, Java, Cyber-Physical Systems, Distributed Simulation, Linux, Network Protocols.
Software Engineer
PayPal Pte. Ltd
07.2014 - 02.2015
- Enterprise Modernization: Led the migration of legacy C++ compliance systems to a J2EE-based long-term architecture for compliance traffic within a Fortune 500 financial environment.
- Code Quality & Financial Standards: Maintained high-quality code and strict compliance standards required for mission-critical, high-reliability financial systems.
- Integration & Systems: Implemented business logic using object rule engines and enterprise integration patterns for distributed compliance workflows.
- Core Tech Stack: Java/J2EE, C/C++, Object Rule Engine, JBoss Fuse, OOP, RESTful APIs, Linux.
Software Architect
CodeGen International (Pvt.) Ltd.
08.2005 - 03.2014
- Team Leadership & Product Ownership: Led a 20-engineer core development team as Software Architect for "TravelBox Platform," the leading end-to-end management system for large global tour operators.
- 0-to-1 Architecture & Scale: Architected and delivered a large-scale, end-to-end platform from scratch for 8+ major international operators, including Qantas, Virgin Holidays, Saga, and Transact.
- Executive Engagement & Deployment: Provided on-site system integration and partnered directly with client leadership teams, facilitating user onboarding and deployment across England (Saga) and Canada (Transact).
- Core Tech Stack: Java/J2EE, JAX-WS, JAX-RS, JPA, Oracle, PL/SQL, JBoss, WebLogic, Tomcat, Drupal, Java Swing, Agilefant.
Education
Master of Science - Artificial Intelligence
University of Moratuwa
Sri Lanka 05.2011 - 01.2014
Bachelor of Information Technology - Information Technology
University of Delhi
New Delhi 07.2000 - 05.2004
Skills
Engineering Leadership: People Management, Hiring & Mentoring, Team Building, Organizational Alignment, Prioritization
Technical & Operational Strategy: Strategic Planning, Engineering Design & Technology Integration, Quality Assurance Controls, Distributed Systems Architecture
Platforms & Domain: Large-Scale Data Platforms, Backend Engineering, Enterprise Systems, AI/Agentic System Architecture
Timeline
Founder / Engineering Lead
NiyoGen PTE. LTD.
08.2025 - Current
Engineering Manager
Agoda Services
06.2017 - 07.2025
Team Lead
Advanced Digital Science Center
04.2015 - 06.2017
Software Engineer
PayPal Pte. Ltd
07.2014 - 02.2015
Master of Science - Artificial Intelligence
University of Moratuwa
05.2011 - 01.2014
Software Architect
CodeGen International (Pvt.) Ltd.
08.2005 - 03.2014
Bachelor of Information Technology - Information Technology
University of Delhi
07.2000 - 05.2004