Panmai Rasitanon
Goldcoast,QLD
Summary
Energetic, Hard working and reliable with 6years of experiences in hospitality filed offering efficient quality of services. Team leader focused on customer satisfaction. Use knowledge and abilities to boost team success and enhance customer satisfaction by providing efficient dining support. Making great beverages and quickly deliver requested items. Maintain clean tables and floors, keep supplies stocked.
Overview
6
6
years of professional experience
Work History
Barista/Bartending
Perrottas At The Gallery
cairns, QLD
01.2019 - 12.2020
- Greeted customers and answered any questions
- Made and served coffee,alcohol and other beverages with speed, quality and consistency.
- Provided attentive service and proactively assessed guest needs.
- Assisted cashiers with processing customer payments and documenting orders.
Restaurant Supervisor
Perrottas at the Gallery
Cairns, Australia
05.2022 - 05.2023
- Made and served coffee,alcohol and other beverages with speed, quality and consistency.
- Provided attentive service and proactively assessed guest needs.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Barista
Gourmandise De Paris
sydney, NSW
07.2019 - 12.2019
- Made and served 1-3 kg of coffee per day and beverages with speed, quality and consistency, Basic latte arts
- Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained regular and consistent attendance and punctuality
Tour Guide
Freelance
Phuket, Thailand
03.2017 - 03.2019
- Developed tour programming to enhance guest experiences.
- Built personal relationships with guests to promote positive experiences.
- Answered questions Resolved conflicts
- Understand needs and provide efficient service.
Education
Bachelor of Arts - International Studies
Prince Of Songkla University
Phuket, ThailandSkills
Language skills : Thai-English-Chinese undefined
Timeline
Restaurant Supervisor
Perrottas at the Gallery
05.2022 - 05.2023
Barista
Gourmandise De Paris
07.2019 - 12.2019
Barista/Bartending
Perrottas At The Gallery
01.2019 - 12.2020
Tour Guide
Freelance
03.2017 - 03.2019
Bachelor of Arts - International Studies
Prince Of Songkla University
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