Career Objective : I am about to seek a full-time position where I am passionate about customer service tasks and communication tasks, including other kinds of tasks that were available with helpful personality, communication, and strong work ethic. I am a flexible, adaptable, and quick learner who can meet challenges. I am professional, confident, efficient, and goal-oriented. I am able to work as part of a team. I am keen to add value to business and build customer loyalty.
Key Skills and Attributes Personal: honest, trustworthy, respectful, patient, accurate, dedicated, friendly approachable by nature, energetic, outgoing personal, and optimistic manner.
Customer service and care: the ability to interact with customers to deal with queries and solve technical problems with being able to maintain customer satisfaction deal with complaints and make a clear appreciation and understanding of the importance of customers and its function within a business.
Communication skills: on written and oral formats, with experience in communicating and being able to communicate well in English and Thai.
Teamwork: proven ability to work successfully within a diverse team, and relate to people in a relaxed and friendly manner
Relationship builder: experience in establishing a good rapport with customers to maximize repeat business and optimize customer loyalty
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
PR, Content Provider, and Journalism
Elite Plus Magazine and Elite Plus, Elite Creative co., Ltd
Bangkok, Thailand , Thailand
06.2019 - Current
Created information content to update as online on website and social networks
(Website, social media such as Facebook, Twitter, Line, and others)
Contact and communicate with customers to help Elite Plus memberships
Co-Communicate with Elite Plus Magazine Team to coherence to workflow in loop of this Magazine team, writers, Ambassadors, customers, and others
Interactive with advertising customers to make good relationship, continued with promoting advertising as online and offline in Elite Plus Magazine (Such as Bangkok Bank, Bangkok Airways, Thai Beverage, BDMS Wellness Center, Shera, B Grimm, and others.)
Go out to get scoop for Elite Plus Magazine with team
Hence company was under Praphansarn publishing, so sometimes I have to do some multi-tasks in Praphansarn company too
As Read, Write and Learn Camp by Bangkok Bank and Chommanard book prize
Bangkok Bank has supported this activity every year
Other tasks : to be staff in the Writer community at the Writers Association of Thailand
Last time, I was speaker to moderate event of read-write and learn too
Company has other businesses as Elite creative literature Agency
Then, while main staff of Elite creative literature agency has resigned, I have to get meeting to zoom with foreigners from other countries during VIRF platform (under this company also) has to troop online virtual international right book fair
By Praphansarn company, I have to do voice recording of fiction, nonfiction, and story tales and send it to graphic designer to arrange it to video clip for posted on YouTube on Praphansarn channel
Video clip will be published new story every weekend
Get Updated on social news and lasted artwork advertising with all customers for publishing on Elite Plus Magazine every bi-monthly
Re-contact with Elite Plus membership customers and also makes up some new customers to suggest company
Take care with co-contact to coherence in yearly Elite Plus Gala Dinner which has Ambassadors, Customers, Writers, Elite Plus Platinum memberships, and others
Make booking seat and make sure with seat and food for all in Gala Dinner
Do lettering magazine to Ambassador, JFCCT, Customers and Elite Plus Memberships and others to invite them to Elite Plus Gala Dinner every year and others occurs
Assistant support co-producer and sales
Mastermind Advertising of Event Organization Company
Bangkok, Thailand, Thailand
12.2014 - 02.2015
Re-contact with odd customer and also makes up some new customers to suggest company
Asking to make appointment to show project and company's ideas for advertising and sale promotion
Mostly, translate English documentaries for boss
Often, go out (driving car) see customers get brief projects
Contact back to re-appointment with customers
Be one that must stay tuned with all contacts
Secretary
Thai TV pool (THV&LOCA channels) news, media, magazines, television, and website
Bangkok, Thailand
04.2014 - 05.2014
Take care of entire contacts of boss and boss's family members, managing and arranging schedule and co-contracting with customers outbound with boss's mattered
To manipulate all documentaries and communicate with foreigners from others country before reporting and sending them to boss
Translate Hollywood news about 4-6 news each day to give to reporter to record and live on channel in both THV channel and Loca channel too
Governor Officers of Rice(paddy) Project
The Government of Marketing Organization for Farmers of Thailand (MOF.)
Bangkok, Thailand, Thailand
12.2013 - 04.2014
Co-contact with sub-branches all around Thailand to get right information
So, information must be updated day by day to get right amount of it
Then, payment from government back could be paid to farmers
Lead Specialist
DDProperty.com, All Property Media.co,ltd
Bangkok, Thailand, Thailand
07.2013 - 11.2013
Take care of customers both inbound and outbound on line to help them solve on website system
Survey membership in system to offer special deal and prices for becoming special membership
To be register to make schedule and re-confirms to all agents who want to get in class of DDP Agent online marketing
Co-work with event team and sales team to help with some projects and activities
Temporary Staff
Mont Blanc Cake Shop
Bangkok, Thailand
07.2012 - 11.2012
Be seller and promoter products at store to take care of customers
Ba waitress to serving cake and additions order (Coffee, milk, tea, cider, etc.)
Temporary Staff
Chateau Briance Restaurant
Bangkok, Thailand, Thailand
01.2012 - 11.2012
Practice being Bartender and be barmaid to mix some cocktails
Be waitress to receiving order and serving dishes
Training as Journalism
AEC Today Channel of The Nation News Corporation
Bangkok, Thailand, Thailand
05.2012 - 10.2012
Editing/cutting and summarizing news of each day and keeping it posted online in social networks every day
Record voices for translating ASEAN language into English
Supporting teamwork
Education
Language Full-time General Course, Intermediate -
Ntec (Concordia English)
Auckland, New Zealand
01.2016 - 01.2017
Bachelor Degree, Bachelor degree - Art Communication, Television and Radio
International Instituted Studied of Ramkhamhaeng University
Bangkok, Thailand
01.2010 - 01.2012
Bachelor Degree - Bachelor’s Degree of Business English, Art English
Assumption University
Bangkok, Thailand
01.2008 - 01.2010
Skills
Customer service
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Timeline
PR, Content Provider, and Journalism
Elite Plus Magazine and Elite Plus, Elite Creative co., Ltd
06.2019 - Current
Language Full-time General Course, Intermediate -
Ntec (Concordia English)
01.2016 - 01.2017
Assistant support co-producer and sales
Mastermind Advertising of Event Organization Company
12.2014 - 02.2015
Secretary
Thai TV pool (THV&LOCA channels) news, media, magazines, television, and website
04.2014 - 05.2014
Governor Officers of Rice(paddy) Project
The Government of Marketing Organization for Farmers of Thailand (MOF.)
12.2013 - 04.2014
Lead Specialist
DDProperty.com, All Property Media.co,ltd
07.2013 - 11.2013
Temporary Staff
Mont Blanc Cake Shop
07.2012 - 11.2012
Training as Journalism
AEC Today Channel of The Nation News Corporation
05.2012 - 10.2012
Temporary Staff
Chateau Briance Restaurant
01.2012 - 11.2012
Bachelor Degree, Bachelor degree - Art Communication, Television and Radio
International Instituted Studied of Ramkhamhaeng University
01.2010 - 01.2012
Bachelor Degree - Bachelor’s Degree of Business English, Art English
Assumption University
01.2008 - 01.2010
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Chris ParakChris Parak
Owner at C & M Elite Tile LLC.Owner at C & M Elite Tile LLC.