Michelle Nesperos
Marketing Executive
Phuket,Soi Jao Fa Chalong, Muang Phuket
Summary
Results-driven and customer-focused professional with diverse experience as a Customer Service Officer, Sales Executive, Front Desk Representative, and Marketing Manager. Proven ability to enhance customer satisfaction, drive sales growth, and strengthen brand presence through strategic marketing initiatives. Skilled in communication, client relationship management, problem-solving, and team coordination. Adept at handling front office operations, resolving customer inquiries efficiently, and developing effective sales and marketing strategies. Committed to delivering exceptional service, achieving business targets, and contributing to organizational success.
Overview
5
5
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Marketing Manager
RDXYD Aircon Marketing And Allied Services
04.2023 - 01.2026
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
Sales Executive, Front Desk
REDinc Company
10.2020 - 02.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Science - In Hotel And Restaurant Management
Southern Mindanao Institute Of Technology
Tacurong City, Philippines 04.2001 -
Skills
Social media marketing
Digital marketing
Customer acquisition
Social media platforms
Certification
Tesda Bartending Skills Compitition(Judge) Tacurong City Philippines
Timeline
Tesda Bartending Skills Compitition(Judge) Tacurong City Philippines
07-2024
Table Skirting with Flower Arrangement Competition(judge) Tacurong city , Philippines
07-2024
Marketing Manager
RDXYD Aircon Marketing And Allied Services
04.2023 - 01.2026
Sales Executive, Front Desk
REDinc Company
10.2020 - 02.2023
Certificate of Completion (On-the-Job-Training) at Greenleaf Hotel General Santos City Philippines
04-2019
Bachelor of Science - In Hotel And Restaurant Management
Southern Mindanao Institute Of Technology
04.2001 -