Jarnittar Sangseerungpeth
Bangkok,10
Summary
I have an extremely strong typing skill passionate writing, Translator, Coordinate including Customer Service as my experienced.
Overview
4
4
years of professional experience
Work History
Support Specialist
TDCX
08.2024 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
Administrator
CJ Worx / Spore Bangkok
11.2023 - Current
- Responsible about Open Job from Media Buyer to Cost Controller for KOLs and many Influencers
- Following E-Mail to update PO and QT in checklist day by day
- Work in team to looking for next target to hired for events
- Coordinate with manager to update cost from KOLs and media per weeks
- Draft contact and submit to Influencers in check list and send their contact to Buyer to proof for next process
- Other tasks from manager and team
Admin Sales
Classy English
08.2023 - 10.2023
- Manage all of schedule classes to teacher online and onsite
- Check attendance all students from HQ and branch
- Communicating between Students, parents and teachers to keep feedback from their class
- Manage all of social media such as Facebook, Line Official and on call
- Called to report feedback and offer special prices for parents.
Customer Service Executive
N-squared E-commerce
03.2021 - 07.2023
- Manage all of social media such as Facebook, Shopee and Lazada
- After sales take care the customers who may have a problems about products
- Working in team to improved service for right customers
- Report problems to manager for improve our service to get better.
Outbound CS
T.S. Lines Co,.LTD
11.2020 - 12.2020
- Confirm booking to customers
- Check and reply all of E-mail to solve customers problem
- Contact depot to check schedule containerʼs space
- Outboundʼs call center.
Education
Bachelor - Philosophy and Religion
Srinakharinwirot University
Bangkok 02.2016 - 1 2020
Skills
English Reading
English Writing
English Speaking
English Reading
Computer and Microsoft Office
Timeline
Support Specialist
TDCX
08.2024 - Current
Administrator
CJ Worx / Spore Bangkok
11.2023 - Current
Admin Sales
Classy English
08.2023 - 10.2023
Customer Service Executive
N-squared E-commerce
03.2021 - 07.2023
Outbound CS
T.S. Lines Co,.LTD
11.2020 - 12.2020
Bachelor - Philosophy and Religion
Srinakharinwirot University
02.2016 - 1 2020