Summary
Overview
Work History
Education
Skills
Timeline
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Jarnittar Sangseerungpeth

Jarnittar Sangseerungpeth

Bangkok,10

Summary

I have an extremely strong typing skill passionate writing, Translator, Coordinate including Customer Service as my experienced.

Overview

4
4
years of professional experience

Work History

Support Specialist

TDCX
08.2024 - Current
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.

Administrator

CJ Worx / Spore Bangkok
11.2023 - Current
  • Responsible about Open Job from Media Buyer to Cost Controller for KOLs and many Influencers
  • Following E-Mail to update PO and QT in checklist day by day
  • Work in team to looking for next target to hired for events
  • Coordinate with manager to update cost from KOLs and media per weeks
  • Draft contact and submit to Influencers in check list and send their contact to Buyer to proof for next process
  • Other tasks from manager and team

Admin Sales

Classy English
08.2023 - 10.2023
  • Manage all of schedule classes to teacher online and onsite
  • Check attendance all students from HQ and branch
  • Communicating between Students, parents and teachers to keep feedback from their class
  • Manage all of social media such as Facebook, Line Official and on call
  • Called to report feedback and offer special prices for parents.

Customer Service Executive

N-squared E-commerce
03.2021 - 07.2023
  • Manage all of social media such as Facebook, Shopee and Lazada
  • After sales take care the customers who may have a problems about products
  • Working in team to improved service for right customers
  • Report problems to manager for improve our service to get better.

Outbound CS

T.S. Lines Co,.LTD
11.2020 - 12.2020
  • Confirm booking to customers
  • Check and reply all of E-mail to solve customers problem
  • Contact depot to check schedule containerʼs space
  • Outboundʼs call center.

Education

Bachelor - Philosophy and Religion

Srinakharinwirot University
Bangkok
02.2016 - 1 2020

Skills

English Reading

Timeline

Support Specialist

TDCX
08.2024 - Current

Administrator

CJ Worx / Spore Bangkok
11.2023 - Current

Admin Sales

Classy English
08.2023 - 10.2023

Customer Service Executive

N-squared E-commerce
03.2021 - 07.2023

Outbound CS

T.S. Lines Co,.LTD
11.2020 - 12.2020

Bachelor - Philosophy and Religion

Srinakharinwirot University
02.2016 - 1 2020

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Jarnittar Sangseerungpeth