NATTAKAN NOPPARAM

- Wedding Planner

- Staff Event

- Back State

• Collaborated with clients to define project requirements and deliverables.
• Trained new team members to apply best coding best practices and proper use of development tools.

• Cross-sold credit cards, loans and other bank products.
• Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
• Reached out to existing bank customers and offered personalized support for different needs.
• Processed various transactions with accuracy and according to bank standards and legal requirements.
• Educated customers about available services, products and bank resources.
• Answered bank phone lines and directed customers to appropriate department to address concerns.
• Collected feedback from customers to help improve service delivery and banking processes.
• Went above and beyond with service to promote loyalty and support bank goals.

• Educated customers on company systems, form completion, and access to services.
• Processed debit and credit card and electronic check payments.
• Processed bank account and electronic check payments.
• Responded to customer calls and emails to answer questions about products and services.
• Approved and terminated customer contracts upon request.

• Confirmed appointments, communicated with clients, and updated client records.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Answered phone promptly and directed incoming calls to correct offices.
• Answered central telephone system and directed calls accordingly.