Dedicated and results-driven professional with a background in telesales, customer service, and translation work. Adept at effective communication, active listening, and problem-solving. Eager to leverage diverse skills in a customer service role to deliver exceptional experiences and drive success.
Present Provided translation services for English during church events, meetings, and community outreach programs.
Handled customer inquiries and provided support via chat and call in English, ensuring customer satisfaction through effective communication and problem resolution.
Conduct outbound calls to customers, effectively communicating product features and benefits to drive sales.
Managed incoming sales calls, providing detailed product information and addressing customer inquiries promptly.