Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Zulfadhlil Hakim

Technical Product Owner

Summary

Senior Technical Product Owner with an engineering background, leading cross-functional delivery of integration and e-commerce platform initiatives. Proven impact in large-scale migrations (1.7M orders/3 weeks across multiple businesses), performance optimization, and stakeholder alignment across Architecture, Engineering, and Business Units.

Overview

15
15
years of professional experience

Work History

Technical Product Owner

Central Digital (Central Retail Corporation)
05.2022 - Current
  • Led technical discovery workshops, estimation, and technical documentation to standardize integration requirements across multiple business units—improving delivery alignment and reducing rework.
  • Coordinated interfaces and cross-team dependencies to migrate 1.7M orders in 3 weeks across 3 BUs.
  • Delivered a high-speed migration of 7.7M product image assets in 5 days from Adobe AEM to a new in-house e-commerce platform (vendor estimate: ~2 months), accelerating cutover readiness.
  • Led troubleshooting with BU and tech teams to resolve missing product information blocking sales; recovered ~40K SKUs in 5 days and reduced revenue impact by ~THB 2M; supported BU to navigate incident triage and RCA identification on the new platform.
  • Drove performance improvements to product asset processing/rendering—50% faster processing and 60% reduction in rendering size on the e-commerce site.

Tech Lead

Naluri
11.2020 - 03.2022
  • Owned roadmap and sprint execution for the Learning vertical; introduced reusable content templates and tracking to improve throughput and measurement.
  • Increased content delivery from 1 content/2 weeks → 3 contents/day, and built a “Self Learning Playlist” structure to support progress measurement.

Business and Integration Arch Associate Manager

Accenture (M) Sdn. Bhd.
03.2020 - 10.2020
  • Translated business requirements into technical requirements; reviewed designs; supported delivery performance and governance.

Senior Software Engineer

Accordium
04.2017 - 02.2020
  • Built and shipped products end-to-end (backend + frontend), owning performance, code quality, and production readiness.
  • Delivered products including E-Signature and a video/screen recording platform (web + backend + Chrome extension).

Earlier Experience (condensed)

Multiple
05.2011 - 03.2017

Technical Lead (Ambank) • Senior Associate (DiGi Telecommunications) • Senior Programmer (Accenture) • Junior Oracle Technical Consultant (Mahindra Satyam)

Education

B.S. - Computer Science (Computer Network and Security)

Universiti Teknologi Malaysia (UTM)
Johor Bahru, Malaysia
01.2011

Skills

Agile methodology

Timeline

Technical Product Owner

Central Digital (Central Retail Corporation)
05.2022 - Current

Tech Lead

Naluri
11.2020 - 03.2022

Business and Integration Arch Associate Manager

Accenture (M) Sdn. Bhd.
03.2020 - 10.2020

Senior Software Engineer

Accordium
04.2017 - 02.2020

Earlier Experience (condensed)

Multiple
05.2011 - 03.2017

B.S. - Computer Science (Computer Network and Security)

Universiti Teknologi Malaysia (UTM)
Zulfadhlil HakimTechnical Product Owner