Zulfadhlil Hakim

• Led technical discovery workshops, estimation, and technical documentation to standardize integration requirements across multiple business units—improving delivery alignment and reducing rework.
• Coordinated interfaces and cross-team dependencies to migrate 1.7M orders in 3 weeks across 3 BUs.
• Delivered a high-speed migration of 7.7M product image assets in 5 days from Adobe AEM to a new in-house e-commerce platform (vendor estimate: ~2 months), accelerating cutover readiness.
• Led troubleshooting with BU and tech teams to resolve missing product information blocking sales; recovered ~40K SKUs in 5 days and reduced revenue impact by ~THB 2M; supported BU to navigate incident triage and RCA identification on the new platform.
• Drove performance improvements to product asset processing/rendering—50% faster processing and 60% reduction in rendering size on the e-commerce site.

• Owned roadmap and sprint execution for the Learning vertical; introduced reusable content templates and tracking to improve throughput and measurement.
• Increased content delivery from 1 content/2 weeks → 3 contents/day, and built a “Self Learning Playlist” structure to support progress measurement.

• Translated business requirements into technical requirements; reviewed designs; supported delivery performance and governance.

• Built and shipped products end-to-end (backend + frontend), owning performance, code quality, and production readiness.
• Delivered products including E-Signature and a video/screen recording platform (web + backend + Chrome extension).

Technical Lead (Ambank) • Senior Associate (DiGi Telecommunications) • Senior Programmer (Accenture) • Junior Oracle Technical Consultant (Mahindra Satyam)