Zaw Minn Htet
-
Bangkok
Summary
Dedicated professional skilled in managing customer inquiries and ticketing procedures. Effective communicator ensuring customer satisfaction and prompt issue resolution. Maintains accurate records and delivers exceptional service within tight time constraints. Proven track record of providing top-notch customer support in a fast-paced environment.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Customer Service Ticketing Agent
Golden Youth Travel and Tour
08.2024 - Current
Assistant Guest Relation Officer
LOTTE Hotel
10.2023 - 07.2024
Front Office Intern
LOTTE Hotel
07.2023 - 10.2023
Barista
A' Cafe & Cake
01.2023 - 06.2023
Education
Bachelor's Degree - Bachelor of Business
01.2022 - 03.2025
Diploma - BTEC Pearson International Level 3 Foundation Diploma
01.2020 - 12.2021
Skills
Risk management expertise
Languages
English
Advanced (C1)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Customer Service Ticketing Agent - Golden Youth Travel and Tour
08.2024 - Current
Assistant Guest Relation Officer - LOTTE Hotel
10.2023 - 07.2024
Front Office Intern - LOTTE Hotel
07.2023 - 10.2023
Barista - A' Cafe & Cake
01.2023 - 06.2023
Gloucestershire University - Bachelor's Degree, Bachelor of Business
01.2022 - 03.2025
Gusto University - Diploma, BTEC Pearson International Level 3 Foundation Diploma
01.2020 - 12.2021
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