Yu Ya Phyo
HR AND ADMIN
Chiang Mai
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
10
10
years of professional experience
Work History
General Manager
LASTOENJOY Co.,Ltd (JOY Groups International Co.,Ltd)
10.2022 - Current
- Assist to evaluate the employees' performance.
- Manage & lead the company towards management's goals and targets.
- Ensure continuous & efficient performance of all departments in a harmonious environment.
- Manage and develop business performance management routine.
- Formulated policies and procedures to streamline operations.
- Directed operational strategies, enhancing team performance and improving overall productivity.
- Implemented process improvements, leading to increased efficiency and streamlined operations.
- Mentored department leads, fostering leadership skills and enhancing team cohesion.
- Oversaw budget management, ensuring financial accuracy and resource allocation efficiency.
Admin and HR Executive
LASTOENJOY Co.,Ltd
03.2022 - 09.2022
- -Used regular updates and company communication channels to keep all staff updated on the firm's corporate objectives.
- -Worked with various department managers to establish efficient workflow processes, eliminate waste, and improve service delivery.
- Set the company rules and regulations, HR policy and strategies to achieve company goals.
- Manage the whole recruitment process.
- Prepared the employment contract, Termination letter and Dismissal letter in accordance with the Myanmar labour law.
- Recorded the attendance list, overtime and employee's profile.
- Supported payroll processing and financial record-keeping, contributing to accurate and timely employee compensation.
- Facilitated internal communications and team-building initiatives to strengthen workplace collaboration and morale.
- Oversaw office management tasks, ensuring a well-organized and efficient working environment for all staff.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Staff Officer
Central Bank of Myanmar
03.2020 - 02.2021
- As a staff officer of the Financial Institution and Supervision Department
- Facilitated workshops on financial literacy, empowering stakeholders with essential economic knowledge.
- Streamlined documentation processes for regulatory submissions, reducing turnaround times and improving efficiency.
- Collaborated with external auditors to ensure adherence to compliance standards and best practices.
- Coordinated interdepartmental projects to optimize financial reporting processes, ensuring compliance and accuracy.
Admin and HR Executive
Spiceworks Myanmar Co.,Ltd
07.2019 - 12.2019
- Ensure smooth running of all administrative functions in office.-Calculation of payroll, overtime, personal income tax, SSB and record concerned with attendance, leave, overtime documents.
- Perform for legal and government document process as needed and go to government office for taxation income tax and SSB and other needed for office.
- Record and Calculate of monthly company expenditures and this report to manager and external audit.
- Coordinate with Finance Department in preparation of monthly payroll.
- Monitor and report employees' performance.
- Manage office materials and order new materials as needed.
- Arrange recruitment process.
- Developed and maintained employee onboarding programs, enhancing new hire integration and satisfaction.
Admin and HR Assistant Cum Customer Service
One Education English Language
10.2018 - 02.2019
- Respond to telephone and internet inquires from social media page and ensure effective communication is taken and maintain customer service levels.
- I manage to time and lecture for our online students who are able to learn of their leisure time.
- I perform a number of administrative and customer related tasks.
- I have to manage in planning, organizing, making logistic arrangements for workshops.
- Developing effective marketing strategies and implementation.
- I prepare shortlist and conduct new employee orientation.
- Maintains and manages organization staff by establishing a recruiting, testing and interviewing program, conducting and analyzing exit interviews.
Customer Service Representative
Telenor Myanmar Call Center
06.2016 - 05.2017
- Assisted customers with inquiries, issues and concerns by providing relevant information.
- To solve the customers' complaints and problems with phone and their problems report to the SR Team.
Education
M.Econ - Economics
Yangon University of Economics
05-2018
Single Subject Diploma - Business Management and Administration (ICM-UK)
Strategy First Institute
05-2016
B.Econ - Economics
Yangon University of Economics
03-2015
Skills
Operational strategy development
Strategic planning
Employee performance evaluation
Team leadership
Multilingual Communication
Languages: Myanmar (Fluent), English (Can Communicate)
Computer: Word, Excel, Powerpoint, Microsoft 365
Certification
2021: Business English Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Intermediate (B1)
Myanmar
Bilingual or Proficient (C2)
Timeline
General Manager
LASTOENJOY Co.,Ltd (JOY Groups International Co.,Ltd)
10.2022 - Current
Admin and HR Executive
LASTOENJOY Co.,Ltd
03.2022 - 09.2022
Staff Officer
Central Bank of Myanmar
03.2020 - 02.2021
Admin and HR Executive
Spiceworks Myanmar Co.,Ltd
07.2019 - 12.2019
Admin and HR Assistant Cum Customer Service
One Education English Language
10.2018 - 02.2019
Customer Service Representative
Telenor Myanmar Call Center
06.2016 - 05.2017
B.Econ - Economics
Yangon University of Economics
Single Subject Diploma - Business Management and Administration (ICM-UK)
Strategy First Institute
M.Econ - Economics
Yangon University of Economics