YUNGIL KIM

1. Customer Communication & Relationship Management

• Handle complaints and urgent inquiries
• Proactively communicate any shipment issues or delays
• Prepare quotation, review, and forward to client
• Weekly, Monthly shipment status Report to Main client

2. Overseas Partner Management

• Check and manage buying rate with profit share
• Overseas partner quote request and response processing
• Handle any request (Free time, Doc, check status)

3. Invoice management

• Check Invoicing status by shipment delivered
• Selling rate and Check the invoice amount item review
• Check trucking buying rate with Truck's Quotation
• Confirmation of customer's receipt payment
• Check Duty Tax payment for client and refund status
• Check container deposit status
• Accounts receivable tracking and follow over due customer

4. Import and Export support

• Support for local employees during their vacation
• Enter the status system (forwarder system)
• Check documents set (INV, PL, BL, CO ETC)

5. Managing the owner's schedule

• Air ticket booking, Inform to driver Pick up and Sending airport
• Customer care schedule (Golf, massage, Van reservations, etc.)

6. Managing support any company issue

• Company Holiday notice
• Thai staff's Holiday Requests and Status Maintenance
• Office supplies purchase maintenance approval
• Maintaining original document keep at warehouse
• Managing company car
• Rental contract Renewal and Maintenance

(Printing machine, Server, Program, Air-condition maintenance, ETC)

1. Managing inventory System

• Build a purchasing and inventory management system
• Product quality status classification and status management
• Create and complete a defect report form
• Prepare a defective product claim report and request it from the manufacturer
• Develop and implement a plan to deal with defective inventory

2. Reporting

• Daily report (Selling, Delivery, received, status)
• Monthly (Inventory, sales, profit status)

3. Developing

• Find new business partners and testing new products
• Planning a promotional plan / Developing a marketing improvement plan
• Developing your own brand products
• Import rate check

• Oversaw all aspects of live event coverage, from camera operation to live-streaming setup, capturing memorable moments for various audiences.
• Scheduled shoots and set up filming by communicating with talent and crew.
• Produced and edited high impact segments and stories.
• Designed programming and created content to drive brand and marketing messaging in accordance with brand strategies.
• Wrote program content and produced broadcast segments.
• Mentored junior team members in video production best practices, fostering a culture of continuous learning and improvement.