Summary

Overview

Work History

Education

Skills

Timeline

YUMI SASAKI

Chiang Mai

Summary

Proactive Virtual Assistant with extensive experience in email monitoring, call handling, and data management. Skilled in CRM management, document preparation, remote conferencing, and travel coordination. Offering exceptional organizational abilities and a commitment to improving client experiences through efficient and reliable support.

Overview

5

5

years of professional experience

Work History

Virtual Assistant

Douco Co., Ltd.

09.2019 - Current

Monitored emails, organized inbox, and prioritized messages for supervisor.
Answered and screened calls to provide information, schedule appointments and take detailed messages.
Facilitated smooth operations with proficient data entry and document management for various projects.
Maintained a well-organized database system for improved information accessibility in daily operations.
Completed business correspondence, transcription, and data entry.
Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
Conferred with customers by telephone, chat or email to provide information.
Uploaded files for team use on Google Suite and SharePoint.
Set up virtual Zoom meetings, invited guests and disseminated agendas.

Education

Bachelor's Degree -

Meijigakuin

1-2-37 Shirokanedai, Minato-ku, Tokyo 108-8636, Ja

03-2013

Skills

Calendar Management
Meeting Scheduling
CRM Management
Document Preparation
Remote Conferencing
Mail Management
Schedule Maintenance/Schedule Management
Meeting Note Taking
Appointment Coordination
Data Entry
Travel Arrangements/Travel Coordination/Travel Planning
Business Writing

Timeline

Virtual Assistant

Douco Co., Ltd.

09.2019 - Current

Bachelor's Degree -

Meijigakuin