YUMI SASAKI
Chiang Mai
Summary
Proactive Virtual Assistant with extensive experience in email monitoring, call handling, and data management. Skilled in CRM management, document preparation, remote conferencing, and travel coordination. Offering exceptional organizational abilities and a commitment to improving client experiences through efficient and reliable support.
Overview
5
5
years of professional experience
Work History
Virtual Assistant
Douco Co., Ltd.
Minato City, Toky (Remote)
09.2019 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Completed business correspondence, transcription, and data entry.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Uploaded files for team use on Google Suite and SharePoint.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
Education
Bachelor's Degree -
Meijigakuin
1-2-37 Shirokanedai, Minato-ku, Tokyo 108-8636, Ja03-2013
Skills
- Calendar Management
- Meeting Scheduling
- CRM Management
- Document Preparation
- Remote Conferencing
- Mail Management
- Schedule Maintenance/Schedule Management
- Meeting Note Taking
- Appointment Coordination
- Data Entry
- Travel Arrangements/Travel Coordination/Travel Planning
- Business Writing
Timeline
Virtual Assistant
Douco Co., Ltd.
09.2019 - Current
Bachelor's Degree -
Meijigakuin