PERSONAL PROFILE Dynamic, energetic, and focused experienced caseworker generalist with experience in confronting job support children, young people, family and communities in varied and challenging circumstances. Demonstrated ability to build and maintain effective relationships at all levels in a team-oriented environment. Strong organizational and management skills and ability to work well in a constant change environment Be able to work under pressure and good time management under strict deadline. Excellent interpersonal, oral, and written communication skills.
Overview
18
18
years of professional experience
Work History
Senior Caseworker
International Justice Mission
Bangkok
08.2018 - Current
Facilitated interactive training sessions, workshops, and meetings with NGO partners, community-based organizations leaders and representatives regarding topics including but not limited to Human Trafficking prevention strategies implementation in coordination with International Justice Mission or other NGOs alongside Thai Authorities
Reviewed budgetary data for accuracy and consistency with goals and objectives
Managing and monitoring cases referred from migrant workers, NGO partners and Thai Authorities
Conduct interviews with victims from the exploitation cases
Maintaining accurate records and preparing reports for legal action
Assisting Department Manager in developing and implementing work strategies and initiatives aligned with the overall target strategy
Assisting victim's needs and ensuring they have access to appropriate support services
Provided practical support, counseling, information, and emotional assistance to victims
Ensured continuous contact with victims, offering support and guidance prior to, during, and after the completion of the legal process
Field Assistant
International Organization for Migration
Maesot
08.2016 - 07.2018
Facilitated coordination between project stakeholders such as government counterparts, local authorities, NGOs, and community-based organizations through organizing meetings
Assist Field Coordinator in organizing training, meeting and capacity building activities of project
Assist Field Coordinator in monthly and yearly project budget managing
Provide assistance with the development and use of monitoring and evaluation tools, including assessments, surveys and interviews, in order to document and determine the progress and impact of the project
Monitored and documented changes in migrant rights, policies, health insurance coverage
Kept track of evolving legal procedures, migration patterns, and obstacles experienced by migrants
Organize and facilitate meetings, workshops, training seminars, and community activities including participants' travel and administrative arrangements, negotiating, and securing meeting venues and setting-up of events
Managed monthly expense requests and reports for timely submission
Procured necessary materials, goods, and services by selecting suppliers through research option collection & bid analysis along with negotiation of contract terms and conditions
Provide orientation and coaching for new staff and related NGOs, CBOs and community volunteers
Project Assistant
International Organization for Migration
Bangkok
09.2015 - 04.2016
Collaborated with detainees at San Phlu International Detention Center, interviewing them and collecting essential information for evaluation by the Project Manager.
Register all the case information into IOM's MiMOSA case management database
Collaborated closely with IDC and Thai authorities to acquire essential travel documentation
Preparing all pre-departure & travel arrangements including air ticket, onward travel, obtaining travel documents, and processing departure formalities
Manage medical service to illness migrant as appropriate for example, sending migrant to police hospital for having operation
Assist supervisor in budget forecasting, and expense budget as appropriate for migrant
Monitor project activities, expenditure and progress towards achieving the project output
Conduct receipt, record inventory, store and distribute goods to final recipients
Senior Caseworker
International Rescue Committee
Bangkok
01.2012 - 08.2015
Tracking office supplies and important documents through deports to make sure they arrive at local office in Thailand and Malaysia
Travel to all Refugee camps in Thailand to give counseling to refugees to collect information for resettle to the third country
Support SGBV victims by providing the essential information to UNHCR for shelter providing
Collect, prepare and summarize the information and situation of victim from SGBV, then share the information to victim's attorney
Assist Casework Manager in preparing other relevant reports
Assist Casework Manager in designing and evaluating new data interchange formats; improving physical design; rewriting data policy, standard and procedures
Case Processing Officer
International Rescue Committee
Bangkok
06.2010 - 12.2011
Focal point for all case Follow up in the three Tak province camps
Delegate assignments and review the work of subordinates to ensure accuracy
Prepare documentation required to facilitate travel and expenses
Submit cash advance to finance
Case Processing Assistant
International Rescue Committee
Bangkok
02.2008 - 05.2010
Prioritize and complete assigned tasks, primarily Post USCIS cases for refugees ready for updating case information and USCIS decision into WRAPS system
Complete update case information of Post USCIS cases in WRAPS system and physical file, particularly for complicated cases
Administrative Officer
Karen Refugees Committee
10.2006 - 05.2010
Delivered administrative support to KRC personnel throughout their tenure in Tak Province
Supported director in monitoring and reporting on monthly activities to entire staff.
Managed office procurement system, overseeing document filing and tracking of Purchase Requests, ATCs, and Authorized Vendor Records
Education
Master of Arts - Criminology
Chulalongkorn University
ฺBangkok, Thailand
06.2024
Bachelor of Arts - International Economics
Bangkok University
Bangkok, Thailand
01.2006
Skills
Open-source intelligence Investigation
Training and Supervision
Effective Communication
Microsoft Windows XP / Vista etc
Microsoft Office (Word, Excel, PowerPoint, Access etc)
Outlook
Accomplishments
Online investigation training: Using the Internet as an investigative Research tool
Training Mobile Device Data Extraction: Cellebrite
Social Worker Training: Psychological First Aid Automated External Defibrillator (AED) Training Supporting Victims of Human Trafficking Trauma Informed Care Cognitive Behavioral Therapy First Aid Training
Languages
Thai: Spoken & Written – Mother Tongue
English: Spoken & Written – Excellent
Burmese: Spoken & Written – Good
Sgaw Karen : Spoken & Written – Good .
Languages
Thai
First Language
English
Advanced (C1)
C1
Burmese
Intermediate (B1)
B1
Sgaw Karen
Intermediate (B1)
B1
Timeline
Senior Caseworker
International Justice Mission
08.2018 - Current
Field Assistant
International Organization for Migration
08.2016 - 07.2018
Project Assistant
International Organization for Migration
09.2015 - 04.2016
Senior Caseworker
International Rescue Committee
01.2012 - 08.2015
Case Processing Officer
International Rescue Committee
06.2010 - 12.2011
Case Processing Assistant
International Rescue Committee
02.2008 - 05.2010
Administrative Officer
Karen Refugees Committee
10.2006 - 05.2010
Master of Arts - Criminology
Chulalongkorn University
Bachelor of Arts - International Economics
Bangkok University
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