Detail-oriented professional committed to improving organizational outcomes by monitoring performance initiatives. Focused on planning, implementing and optimizing procedures. Specializing in operations and dedicated to maximizing quality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Tagu Silk and Souvenir
Myanmar
12.2019 - Current
Taguanalyze advertising campaigns and monitoring brand quality
Marketing Manager
Shwe La Min Hospital
Myanmar
05.2017 - 12.2019
Involving in promoting organization’s healthcare products and services.
Responsible for timely and accurate drafting, editing and delivery of both marketing and operational communications to bring in business by acquiring new customers.
Worked collaboratively with the Website development team in establishing an accessible hospital website, tailored to meet patient needs and enhance their online experience.
Providing information about company’s healthcare services to the perspective customers.
Clarifying the doubts of the customers and help them understand the healthcare services better.
Collecting information about the healthcare products and services being offered by competitors and list the positive points of company’s healthcare services as compared to the others.
Preparing sponsorship events to establish and embed best practice marketing effectiveness for acquisition lead generation and retention management
Figuring out how successful marketing campaigns are by reviewing the sales reports to make modifications in the campaigns, if required.
Established relationships with external organizations such as government agencies or community groups that provided support services for patients.
Taking customer feedback on organization’s healthcare services.
General Manager
Max Fitness
Myanmar
02.2016 - 04.2017
Managed staff recruitment, training and supervision
Managing budgets and keeping statistical plus financial records
Enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs
Management to maintaining fitness equipment
Implemented measures to meet health and safety standards
Maintaining customer service standards and undertaking administrative tasks.
Promoting the effective promotional campaigns for higher sales volume and marketing the business
Provided excellent customer service by effectively handling inquiries and resolving complaints.
Dentist
Forever Smile Dental Clinic
Myanmar
12.2013 - 01.2017
Meeting with patients to discuss and treat dental concerns, performing regular cleanings and other preventative procedures, and establish a plan for better oral hygiene.
Prescribing medications for dental problems, such as pain medications or antibiotics.
Ordering diagnostic measures, such as x-rays, models, etc.
Keeping records relating to the oral health of patients and the treatments given to them.
Managing and communicating with other staff members to provide care to patients.
Education
MBA - Business Administration and Management
Murdoch University
Perth
01-2020
Bachelor in Dental Surgery (B.D.S) -
University of Dental Medicine
Yangon
01-2013
Skills
Business Planning
Marketing
Program Administration
Business Development
Microsoft Office expertise
Certification
Certificate in Professional Graphic Design at The World Design Institute (2019)
Certificate in Business Management and Administration, ICM (UK) at STRATEGY FIRST INSTITUTE (2017)
Certificate of Completion in Professional Implant Training Course of OSSTEM AIC (2015)
Certificate of Competence in Microsoft Excel in Business Application at KMD (2013)
GSE & Tools Monitoring Team Manager at Silk Way Technics branch of Silk Way West Airlines LLCGSE & Tools Monitoring Team Manager at Silk Way Technics branch of Silk Way West Airlines LLC