Microsoft


Dynamic versatile professional with more than 10 years of F&B experience in management and service with a proven track record of driving business and delivering superior guest service. Strong team-building skills and excellent conflict resolution abilities to guarantee guest satisfaction. Expert at working efficiently, with strong mixology knowledge and menu creation experience.
The Palm, Dubai, UAE
Al Habtoor City, Dubai, UAE
DIFC, Dubai, UAE
Jumeirah Al Naseem, Hotel Dubai, UAE
P&L
Staff management
Operations management
Customer engagement
Recruitment
Menu development
Team management
Inventory control and record keeping
Shift management
Passion for customer satisfaction
Complaint resolution
Point of sale (POS) system operation
Food service background
Customer loyalty
Business operations expertise
Supply chain management
Reservation handling
Catering coordination
Recipes and menu planning
Promotions planning
Trained in performance and wage reviews
Purchasing and cost control
Restaurant promotion management
Wine history
Menu pricing
Microsoft
Seven Rooms
POS
Salesfoce
PMS
CRM
RMS