Yada Sudee
Bangkok
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Site Lead
Sodexo (Services) Thailand
10.2023 - Current
- Sale Skill: Responding to customer queries and resolving their objections to get them to make a purchase
- Sale Skill: Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Sale Skill: Creating proposal documents as part of the formal bidding procedure
- Sale Skill: Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Sale Skill: Acting as a point of contact between customers and companies
- Managing skill: Trained new team members on site policies and procedures.
- Managing skill: Oversaw personnel safety and efforts at work site.
- Managing skill: Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Division Manager-Tenant Relations
The Emporium Shopping Complex
06.2023 - Current
- My majored task is to support all luxury tenants in shopping complex. Moreover,I do support architecture team about shop’s design and also shop’s construction Once the shop has been done I need to arrange and support client to set up all events as they requested, such as; all luxury brand’s grand opening and also in-store activities
- In terms of finance
- I do monitor and report some of shop sale volume by monthly to provide to top management
- If the sale volume does not seem good
- I need to present to top Manager for getting discount in that period
- Negotiating terms of sales and agreements and closing sales with customers
- In contract management, I need to prepare memorandum and extension letter for all tenants as well.
Remote Facility Coordinator
DXC/Firmenich/Motorola Solution/S&P Global accounts
06.2019 - 06.2023
- I have an experience to manage multiple account as a remote facility coordinator
- My work scopes were several tasks to support both soft service and hard service to all clients to have the best services
- All services which I had done for clients in summarize were soft services supervise, office renovation project, event management once client requested and also monitoring about HVAC, UPS, Security system and FM200 preventive maintenance for clients within a year as well.
Facility Coordinator
SAP
06.2015 - 05.2019
- Receptionist and office administrator at, (Thailand) Ltd
- Under Jones Lang Lasalles Management's permanent contract
- Scope of work id to take care of all facility services
- I also did as office finance and purchase for vendor's side
- I worked as helping colleagues and customers to prepare caterings and arrange meeting as well
- Furthermore, I was also in charge with creating purchase order by accessing to SAP system and did contract between suppliers and SAP
- I could also supervise all multiple tasking to be delivered to suppliers and customers on time.
Customer Service
MJETS Limited
07.2014 - 06.2015
- The world class service in airline's business in privet jet
- I usually take care of premium customers who request to fly with privet jet
- I should coordinate with both crew and customers from around the world
- Furthermore, I can provide premium services.
Premium Lounge Service Agent
Airfrance/KLM
01.2012 - 01.2014
- I work for handling staff at Airfrance/KLM business lounge
- When I'm on duty, I usually take care of business passengers and priority passengers both arrival and departure with carefully
- Furthermore, when I have been assigned by my Supervisor, I assist any passengers who has arrived or departed with any flights; such as, Privet jet, Emirates Airlines, Bangkok Airways, and any premium flights from around the world.
French Guide
Jim Thompson Museum
01.2011 - 01.2012
- I had presented about Jim Thompson House and any ancients objects from 09th Century to 20th Century which are collected by Mr
- Thompson, especially in French language.
Cashier
Howell's (Thailand) Co.Ltd
01.2007 - 01.2010
- Work for an internship at Aeronautical Radio Of Thailand, Ltd
- In section Air Traffic Control of Suvarnnabhumi Airport (2010).
French Interpreter
Department Of International Trade of Thailand
01.2021 - 1 1
- I assisted businessman and VIP guests who has been invited from Department of International trade of Thailand
- I could interpret French-Thai-French, English-French-English when guests needed to negotiate with exporters from Thailand, Neighbors Country and exporters around the world
- Furthermore, I also worked as a secretary.
Education
Master of Business Administration (MBA) - International Business Management
Stamford International University
04.2024
Liberal Arts - French, Anthropology
Silpakorn University
01.2011
English, French -
Rittiyawannalai School - Bangkok
01.2007
Skills
- Customer Service
- Teamwork
- Reading comprehension
- Analytical skills
- Interpersonal Communication
- Excellent work ethic
- Teambuilding
- Flexible & Adaptable
- Ariba
- Smartsheet
- Smartspace
- Microsoft offices
Certification
- Royal Thai Air Force Tennis Training School Club (Summer Course)
- Donmuang, Bangkok
- Royal Horse Guard Riding Club at Sanam Pao, Samsen, Bangkok. (Equestrian)
Languages
English
French
Hobbies and Interests
- Travelling
- Fine Arts
- Stocks and bitcoins
Timeline
Site Lead
Sodexo (Services) Thailand
10.2023 - Current
Division Manager-Tenant Relations
The Emporium Shopping Complex
06.2023 - Current
French Interpreter
Department Of International Trade of Thailand
01.2021 - 1 1
Remote Facility Coordinator
DXC/Firmenich/Motorola Solution/S&P Global accounts
06.2019 - 06.2023
Facility Coordinator
SAP
06.2015 - 05.2019
Customer Service
MJETS Limited
07.2014 - 06.2015
Premium Lounge Service Agent
Airfrance/KLM
01.2012 - 01.2014
French Guide
Jim Thompson Museum
01.2011 - 01.2012
Cashier
Howell's (Thailand) Co.Ltd
01.2007 - 01.2010
Master of Business Administration (MBA) - International Business Management
Stamford International University
Liberal Arts - French, Anthropology
Silpakorn University
English, French -
Rittiyawannalai School - Bangkok
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