Panatda Sodadong

Shift Supervisor In Sales Operation Department

Bangkok

Summary

Dynamic Shift Supervisor at Sales Operations with a proven track record in enhancing customer loyalty through empathetic problem-solving. Skilled in team supervision and strategic thinking, I effectively managed high-stress situations while maintaining professionalism. My strong communication and sales skills contributed to a seamless operation and increased customer satisfaction.

Reliable Shift Leader with 7 years in Sales Operation industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.

Overview

years of professional experience

Languages

Work History

Shift Supervisor

Sales Operations

05.2018 - Current

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Completed store opening and closing procedures and balanced tills.
Provided exceptional customer service, addressing concerns promptly and professionally.
Managed inventory levels effectively to avoid stockouts while minimizing waste through proper materials handling practices.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Bachelor of Arts - Chinese

Mahasarakham University

Maha Sarakham, Thailand

04.2001 -

Skills

Customer-oriented

Problem-solving

Team supervision

Team motivation

Creative problem solving

Positive attitude

Professional appearance

Strong verbal and written communication

Sales and upselling

Employee relations

Action planning

Strategic thinking

Nature tourism , Photograph

I love nature and when i have free time I often do out

Timeline