Witchapon Pou
ฺฺBangkok
Summary
Dynamic professional with a proven track record at Brewery Brasserie, excelling in team leadership and exceptional customer service. Enhanced customer satisfaction through innovative beverage recipes and effective inventory management. Skilled in problem-solving and multitasking, consistently identifying opportunities to improve workflow and drive sales growth.
Overview
2026
2026
years of professional experience
Work History
Lead Barista
Brewery Brasserie
2022 - Current
- Provided customer service by taking orders and addressing customer inquiries effectively.
- Supported team during peak hours by efficiently managing order flow and prioritizing tasks.
- Implemented feedback from customers to enhance service delivery and improve overall customer satisfaction.
- Managed inventory levels to ensure adequate stock of ingredients and supplies.
- Collaborated with the management team to develop beverage recipes, increasing sales and customer satisfaction.
Independent Investor
Private Business
2020 - 2021
- Continuously monitored & researched macroeconomic, industry news and events for investment decisions.
- Analyzed market trends to identify investment opportunities.
Education
Bachelor of Arts - Leadership in Society, Business And Politics
Rangsit University
01-2019
Skills
- Team leadership
- Inventory management
- Problem-solving
- Quality control
- Multitasking and organization
- Exceptional customer service
- Workflow management
Languages
Thai
Native or Bilingual
English
Professional Working
Timeline
Lead Barista
Brewery Brasserie
2022 - Current
Independent Investor
Private Business
2020 - 2021
Bachelor of Arts - Leadership in Society, Business And Politics
Rangsit University