I have passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Sales Representative
Jim Thompson
03.2024 - Current
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Increased sales revenue by identifying and targeting high-potential accounts.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Point of Sale Associate
Tosto Quickfire
05.2023 - 12.2023
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered constant flow of customer calls with minimal wait times.
Responded to customer requests for products, services, and company information.
Culinary Worker
Lao Lao Bar
02.2023 - 06.2023
Assisted in arrangement of dining area and food service equipment to increase workflow efficiency.
Cooked specific quantity of food items based on projection and menu items.
Front Desk Receptionist Intern
Lebua Hotel And Resort
01.2022 - 05.2022
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Culinary Assistant
Water Country USA
05.2021 - 08.2021
Cooked specific quantity of food items based on projection and menu items.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Diploma - Service Essential With Business Communication
ILAC International Collage
Toronto, ON, Canada
Bachelor of Arts - Hospitality And Tourism
Dhurakij Pundit University
Bangkok, Thailand
High School Diploma -
Rittiyawannalai
Bangkok, Thailand
Skills
POS System Operation
Customer Assistance
Payment Processing
Customer Relationship Building
Languages
Thai
Native language
English
Advanced (C1)
Timeline
Sales Representative
Jim Thompson
03.2024 - Current
Point of Sale Associate
Tosto Quickfire
05.2023 - 12.2023
Culinary Worker
Lao Lao Bar
02.2023 - 06.2023
Front Desk Receptionist Intern
Lebua Hotel And Resort
01.2022 - 05.2022
Culinary Assistant
Water Country USA
05.2021 - 08.2021
Diploma - Service Essential With Business Communication