Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Education and Training
Timeline
Generic
Wilai Pannagam

Wilai Pannagam

Surin

Summary

Experienced Massage Therapist with a strong background in client assessment and consultation. Demonstrated success in improving customer satisfaction through high-quality service and effective sales strategies. Skilled in diverse massage techniques and hydrotherapy, creating a calming environment that promotes client wellness and retention.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Massage Therapist

Freelance
Hua Hin
04.2022 - Current
  • Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
  • Created a relaxing atmosphere by using essential oils and soothing music during sessions.
  • Responded promptly to any questions or inquiries from potential customers about services offered.
  • Promoted additional services and products available at the spa in order to increase revenue stream.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.

Furniture Refinisher

Kissy
Lam Luk Ka Khlong 3
04.2021 - 04.2022
  • Assessed the condition of furniture pieces in order to determine the best course of action for refinishing them.
  • Repaired damaged furniture parts such as legs, drawers, doors and frames.
  • Cleaned up work areas at the end of each shift in order to maintain a safe working environment.
  • Removed old finish from furniture pieces with chemical strippers or mechanical tools such as scrapers and sanders.
  • Prepared and treated surfaces before applying finishes.

Butcher Shop Clerk

Betagro
Lop Buri
03.2020 - 02.2021
  • Maintained a clean work area by wiping down counters, grills, fryers.
  • Monitored inventory levels to ensure adequate supplies were available at all times.
  • Checked expiration dates on products before stocking shelves or selling them to customers.

Electronics Technician

Mini Belp
Lop Buri
04.2019 - 03.2020
  • Replaced defective parts using soldering techniques as required.
  • Repaired systems, equipment and subassemblies by replacing defective components or line replaceable units.
  • Set parts and displays together.

Assembly Worker

Nissdom
Thaipeh
02.2017 - 03.2019
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Boxed, labeled, and moved items to keep production lines moving swiftly.

Sales Agent

Lotus
Surin
02.2015 - 01.2017
  • Participated in trade shows and other events to promote our products and services.
  • Developed relationships with customers by providing excellent customer service.
  • Resolved customer complaints promptly and effectively.

Farmer

self employed
Surin
01.2012 - 01.2015
  • Maintained farm machinery, tools, and buildings in good working order.
  • Harvested crops at the optimum time for maximum yield and quality.
  • Planned and implemented crop rotation schedules to maximize soil fertility.

Control Operator

PEC
Rayong
01.2008 - 01.2012
  • Performed regular maintenance checks on equipment such as pumps, motors, valves, and compressors.
  • Maintained records of operations data including parameters used for control purposes and measured values of process variables.
  • Calibrated instruments and adjusted set points as needed to ensure optimal performance of the process systems.

Manufacturer

NEC / Tokin
Pathum Thani
03.2002 - 01.2008
  • Evaluated current methods of operation against established best practices guidelines.
  • Maintained accurate records of all materials used in the production process.
  • Utilized precision measuring and testing instruments to locate problem source.

Education

High School Diploma -

Lansai Pittaya Kom School
Surin
03-2002

Skills

  • Client assessment and consultation
  • Massage techniques and hydrotherapy
  • Essential oil application
  • Customer service and sales promotion
  • Quality control
  • Product knowledge
  • Multitasking
  • Technical understanding
  • Work area cleaning
  • Hand and power tools
  • Customer service
  • Communication skills
  • Attention to detail

Accomplishments

  • Employee award

Certification

  • Massage licence from Ministry of Public Health

Education and Training

other

Timeline

Massage Therapist

Freelance
04.2022 - Current

Furniture Refinisher

Kissy
04.2021 - 04.2022

Butcher Shop Clerk

Betagro
03.2020 - 02.2021

Electronics Technician

Mini Belp
04.2019 - 03.2020

Assembly Worker

Nissdom
02.2017 - 03.2019

Sales Agent

Lotus
02.2015 - 01.2017

Farmer

self employed
01.2012 - 01.2015

Control Operator

PEC
01.2008 - 01.2012

Manufacturer

NEC / Tokin
03.2002 - 01.2008

High School Diploma -

Lansai Pittaya Kom School

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Wilai Pannagam