Wichayakorn Thienthananurak

• Expanded company market share by identifying and pursuing new business opportunities.
• Secured lucrative contracts by effectively communicating the value proposition of our products and services to potential clients.
• Devised effective pricing strategies to optimize profitability while remaining competitive within the marketplace.
• Streamlined internal processes for efficiency, ensuring smooth operations between departments during new business development initiatives.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Built relationships with customers and community to establish long-term business growth.

Sales Support Management

• Developed and implemented standards for staff to provide consistent service to customers.
• Fostered a culture of customer-centric thinking within the organization, driving teams to prioritize client needs and expectations in all decision-making processes.
• Collaborated with cross-functional teams to address systemic issues impacting customer experiences.
• Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
• Implemented effective communication strategies for better understanding of customer needs and expectations.

Office Administrative Management

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• Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.
• Fostered a positive work culture through open communication channels, promoting teamwork and collaboration among staff members.
• Assisted executive management with special projects as needed to support overall business objectives.
• Reduced costs by negotiating vendor contracts for office supplies and services.
• Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
• Improved communication between departments for better collaboration and problemsolving.
• Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Designed office space and worked with construction and utility contractors.
• Planned and executed company events such as year-end holiday party, meetings and staff mixers to promote office morale and cohesion.
• Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
• Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
• Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
• Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Operational Marketing Management

• Developed compelling visual and written content to effectively convey the brand message across multiple channels.
• Managed budgets and resources effectively, ensuring the timely completion of projects without compromising quality or brand integrity.
• Led corporate events and experiential marketing activations, enhancing customer experiences with the brand while increasing awareness among target audiences.
• Established strong relationships with key stakeholders, promoting collaboration and generating positive results for the brand.
• Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
• Created and managed social media campaigns to increase brand engagement.
• Coordinated with design and media teams to develop high-quality creative assets.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Assisted manager in all aspects of business operations.
• Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
• Organized high-level events such as conferences and company retreats to foster teamwork and collaboration.
• Maintained a well-organized filing system allowing easy access to important documents when needed.
• Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Coordinated events and worked on ad hoc projects.