Microsoft office
Watchpudis Srisawangrueanggul
46/9 Bang Bon 4 Road
Nong Khaem
Summary
Supporting Service Center Manager specializing in [Type of service] and team supervision. Adept at creating and sticking to budgets while increasing profits and providing fantastic care. Trained in leadership and conflict management with knowledge of modern computer systems. Resourceful Service Center Manager with [Number] years of experience. Dedicated to long-term goals and day-to-day streamlining. Adept at cutting costs and following budgets without sacrificing fantastic standards for customer service and employee performance. Results-driven professional leads, motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Car Service Center
SUPPAIBOONKARNYANG.CO., LTD.
01.2012 - 10.2022
- Managed a high volume of calls, emails, and walk-ins while maintaining professionalism and excellent customer service skills.
- Presented budgets and performance reports to corporate offices.
- Assisted clients with their inquiries using in-depth product knowledge, leading to increased product sales and client retention rates.
- Actively participated in cross-functional meetings to share insights and contribute to the development of company-wide strategies.
- Prepared monthly budgets for overall staff and center.
- Scheduled daily service center employees and monitored performances.
- Established a positive working environment by fostering open communication among team members and encouraging collaboration.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Developed strong relationships with key stakeholders such as suppliers, vendors, and internal teams to facilitate smooth operations.
- Streamlined service center operations for optimal efficiency by implementing new processes and procedures.
- Scheduled and oversaw maintenance, repair and installation activities.
- Collaborated with other departments to improve communication channels and overall client experience.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
Education
High School Diploma -
Phra Samut Chedi Vocational College
Https://maps.app.goo.gl/VCuFXwUY59Xb9oF8A03.2010
Skills
Organizational Skills
Cross-Functional Collaboration
Sales Planning
Professional Communication
Inventory Oversight
OSHA Compliance
Professionalism
Workforce Management
Customer Relations
Self Motivation
Standards Conformance
Interpersonal Skills
Team building
Problem-solving abilities
Motivation
Heavy Lifting
Staff Training
Staff Supervision
Maintenance Planning
Mathematical Calculations
Service Level Agreements
Safety trained
Quality Assurance
Time management abilities
Workflow Optimization
Effective Communication
Visual Inspection
Analytical Thinking
Employee Motivation
Analytical and Critical Thinking
Work Estimation
Multitasking Abilities
Safety Compliance
Payroll
Relationship Building
Corrective Action Implementation
Report Preparation
Computerized Maintenance Management
Supply Requisition
Conflict Resolution
Policy and Procedure Writing
Billing and Accounting Support
Skilled Maintenance and Repair
Stress Tolerance
Leadership trained
Resource Allocation
Document processing
Dependable and Consistent
Budget Analysis
Team Collaboration
Financial Reporting
Call Center Operations
Repair Requirements Determination
Personnel Skill Assessments
Adaptability
Vendor Relationship Management
Written Communication
Analytical Skills
Goal Setting
Outside Contractor Oversight
Teamwork and Collaboration
Assignment Delegation
Problem-solving aptitude
Task Prioritization
Time Management
Programmable Logic Controllers
Word Processing
Attention to Detail
Excellent Communication
Decision-Making
Operational Excellence
Machinery Operations
Continuous Improvement
Escalation management
Hazard Monitoring and Management
Employee Safety Training
Equipment Operation
Worker Training
Schedule Management
Schedule Preparation
Risk Management
Active Listening
Hand and Power Tool Operation
Specifications Interpretation
Construction Methods
Materials and Labor Costing
Job Prioritizing
Hydraulic Press Operation
Tools and Equipment Maintenance
Professional Demeanor
Service Quality Assurance
Data Entry and Analysis
Staff Training and Development
Multitasking
Reliability
Tool and Parts Inventory Oversight
Interpersonal Communication
Accomplishments
- Supervised team of 20 staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Affiliations
- Project Management Institute
Additional Information
I studied road racing and won a prize in a road racing competition.
Software
Photoshop
Googlemaps
Interests
CAR
Area that can be developed
Work Preference
Work Type
Full TimePart TimeLocation Preference
HybridOn-SiteRemoteTimeline
Car Service Center
SUPPAIBOONKARNYANG.CO., LTD.
01.2012 - 10.2022
High School Diploma -
Phra Samut Chedi Vocational College