Supervisor
UCF Recreation and Wellness Center
06.2021 - 11.2023
- Oversaw intramural sports games and in charge of 10 staff members at time, ensuring smooth workflow and timely completion of the the game.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with addressing concerns, .
- Resolved conflicts among participants.
- Mentored newer staff members in their career development, sharing knowledge from experience in the field.
- Evaluated staff performance and provided coaching to address inefficiencies.