Wai Aung
IT Professional
Bangkok,10
Summary
Dedicated IT Infrastructure Manager with 8 years of experience in managing and optimizing IT systems and Infrastructure networks. Skilled in implementing solutions that enhance performance, security, and reliability. Proven ability to lead teams, manage projects, and align technology with business goals. Strong background in cloud computing and virtualization. Committed to continuous improvement and staying current with industry trends.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
Work History
IT Infrastructure Manager
SHWE Bank
Yangon
12.2022 - 08.2024
- Manage business as usual to bank's needs.
- Design and develop IT infrastructure for new core banking transformation project.
- Worked in team-driven environments and communicated effectively with stakeholders.
- Cooperate with any type of communication direction.
- Design, plan, implement and manage banking IT infrastructure and IT equipment.
- Assess vendors and develop test or new hardware and software.
- Troubleshoot hardware and software issues related to Infra Team.
- Oversee training of junior technician to improve job skills and work efficiency.
- Worked in team-driven environments and communicated effectively with stakeholders.
Infra Technical Team Lead
SHWE Bank
Yangon
08.2021 - 12.2022
- Designing and Implementing network solutions and improving efficiency of current IT networks.
- Maintaining network performance through monitoring and troubleshooting.
- Liaise with vendors and other IT personal for problem resolution.
- Leading IT team and motivating them for performance.
- Reporting network status to Officer, CTO and CIO.
- Hired, trained and mentored staff to maximize effectiveness.
Network Engineer
SHWE Bank
Yangon
04.2017 - 07.2021
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Created VPN infrastructure and allowed for secure remote connections.
- Troubleshot complex multi-vendor network service provider issues.
- Installed, supported and maintained company hardware and software infrastructure according to best practices.
- Planned implementation of network enhancements and firewall upgrades.
Junior Network Engineer
SHWE Bank
Yangon
08.2015 - 03.2017
- Participated in the planning and execution of network upgrades for scalability and security improvements.
- Enhanced network security with the implementation of firewalls, VPNs, and access control systems.
- Developed comprehensive documentation of network topology, device configurations, and standard operating procedures for reference purposes.
- Implemented backup strategies to safeguard critical data from loss or corruption incidents.
- Improved network performance by troubleshooting and resolving technical issues promptly.
- Planned implementation of network enhancements and upgrades.
Education
MBA - Business Administration And Management
Malaysia University of Science And Technology
Malaysia 02.2020 - 11.2022
Bachelor of Computer Science - Information Technology
University of Computer Studies, Yangon
Yangon 06.2009 - 04.2012
Skills
Infrastructure Planning
Vendor Management
Teamwork and Collaboration
Problem-solving abilities
Excellent Communication
Project Management
Infrastructure Planning
Certification
VMware Certified Professional (Data Center Virtualization)
Languages
English
Intermediate
B1
References
- KIMY LOKA | Chief Information Officer, kimy.loka@shwebank.com.mm
- AUNG MYO MIN | IT Infrastructure Head, aungmyo.min@shwebank.com.mm
Timeline
IT Infrastructure Manager
SHWE Bank
12.2022 - 08.2024
Infra Technical Team Lead
SHWE Bank
08.2021 - 12.2022
MBA - Business Administration And Management
Malaysia University of Science And Technology
02.2020 - 11.2022
Network Engineer
SHWE Bank
04.2017 - 07.2021
Junior Network Engineer
SHWE Bank
08.2015 - 03.2017
Bachelor of Computer Science - Information Technology
University of Computer Studies, Yangon
06.2009 - 04.2012
VMware Certified Professional (Data Center Virtualization)
BIG-IP Application Security Manager
BIG-IP Advanced Firewall Manager
Microsoft Certified Solutions Associate
Cisco Certified Network Professional
Cisco Certified Network Associate
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