Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vrangkana Chaleamsri

Vrangkana Chaleamsri

16/3, Soi Onnut 66 (19-12-1-6), Prawet, Prawet

Summary

Personally, I am a person who is ready to learn new things or new ways of working, I am always patient in my work. and from experience from working at Siam Commercial Bank Therefore, they are ready to apply the skills they have acquired in their next work.

Overview

16
16
years of professional experience

Work History

Operations & Services Center

SCB Card X
05.2022 - 02.2023
  • Supervise, inspect and assign work to the Staff to work according to the goals and correctly according to the process.
  • Answer mail from every department that followed the application to see if there was a problem or not. If it's stuck, you need to fix it.
  • Summarize the overall picture of the work, how much work has come in and after the cutoff has all the work gone out, and summarize the result

Debt Restructuring Officer for Unsecured Personal

SCB Plus
08.2021 - 04.2022
  • Take the information from staff who call customers and check agree to a contract, the entire system again to see if what you have presented is correct or not. Is every product complete.
  • Calculate the installment amount and the number of installments whether they are correct or not, check the customer details, name, address. is to check everything To enter data into the system to send further work to the legal team to issue a contract and send this contract to the branch.

Loan Officer (Business Owner)

Siam Commercial Bank PCL. (SCB)
08.2019 - 07.2021
  • Performs the function of analyzing properties and assess opportunities or the possibility of approving a credit.
  • Consider approval from NCB and grade score.
  • Consider the credit limit for business owner, but if it exceeds our authority, we must do whatever we can to present the business owner case to the credit manager for approval.

Loan Officer (No Collateral)

Siam Commercial Bank PCL. (SCB)
11.2016 - 07.2019
  • Consider the application documents to see if they are correct according to the product the customer is applying for or not. If it is incomplete or incorrect Submit a request for new documents.
  • Consider the application criteria and approval criteria for this customer. Is it the correct criteria for consideration ?
  • Consider approval from NCB and grade score.
  • Consider the credit limit for clients, but if it exceeds our authority, we must do whatever we can to present the client's case to the credit manager for approval.

Call Center (High Value)

Siam Commercial Bank PCL. (SCB)
08.2015 - 11.2016
  • Providing assistance to customers.
  • Solving problems for customers.
  • Answering inquiries to customers.
  • Follow up on results and satisfaction with services.
  • Coordination between the company and customers.

Call Center (Beyond Platinum)

Siam Commercial Bank PCL. (SCB)
08.2012 - 07.2015
  • Providing assistance to customers.
  • Solving problems for customers.
  • Answering inquiries to customers.
  • Follow up on results and satisfaction with services.
  • Coordination between the company and customers.

Call Center (Life and Customer Insurance)

Siam Commercial Bank PCL. (SCB)
09.2007 - 07.2012
  • Providing assistance to customers.
  • Solving problems for customers.
  • Answering inquiries to customers.
  • Follow up on results and satisfaction with services.
  • Coordination between the company and customers.

Call Center (Card Services - Deposits)

Siam Commercial Bank PCL. (SCB)
04.2007 - 08.2007
  • Providing assistance to customers.
  • Solving problems for customers.
  • Answering inquiries to customers.
  • Follow up on results and satisfaction with services.
  • Coordination between the company and customers.

Education

Business Administration, Marketing Department -

ฺBangkok University
03.2003

Skills

  • Private , First , Bank , Card , SCB Easy Net
  • Able to use Microsoft Office, Internet and E-commerce programs very well
  • Have good human relations Be responsible, honest and punctual
  • Can work as a team and always ready to learn new things for assigned tasks

Timeline

Operations & Services Center

SCB Card X
05.2022 - 02.2023

Debt Restructuring Officer for Unsecured Personal

SCB Plus
08.2021 - 04.2022

Loan Officer (Business Owner)

Siam Commercial Bank PCL. (SCB)
08.2019 - 07.2021

Loan Officer (No Collateral)

Siam Commercial Bank PCL. (SCB)
11.2016 - 07.2019

Call Center (High Value)

Siam Commercial Bank PCL. (SCB)
08.2015 - 11.2016

Call Center (Beyond Platinum)

Siam Commercial Bank PCL. (SCB)
08.2012 - 07.2015

Call Center (Life and Customer Insurance)

Siam Commercial Bank PCL. (SCB)
09.2007 - 07.2012

Call Center (Card Services - Deposits)

Siam Commercial Bank PCL. (SCB)
04.2007 - 08.2007

Business Administration, Marketing Department -

ฺBangkok University
Vrangkana Chaleamsri