Vladimir Shcherchkov
Toronto
Summary
Enthusiastic and service-oriented hospitality professional with 5+ years of experience in Canada in high-end restaurants and event venues. Skilled in guest relations, craft cocktails, and premium customer service.
Personable and reliable individual with strong focus on customer satisfaction and teamwork. Possesses solid understanding of hospitality principles and adept at handling point-of-sale systems and managing multiple tables efficiently. Committed to providing exceptional dining experiences and fostering positive guest relations.
Known for advanced English communication, attention to detail, and a warm, professional attitude when interacting with guests from around the world. Always ready for new challenges and opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Server / Bartender
The Carlu
09.2022 - 02.2025
- Served and bartended at large-scale private and corporate events.
- Led bar shifts and ensured smooth event flow.
- Maintained high standards of service under fast-paced conditions.
- Supervised and trained team members to enhance service quality and operational efficiency.
- Coordinated dining room layout and table settings to optimize guest experience.
Bar Supervisor
King Rustic
04.2022 - 08.2023
- Supervised bar operations: opening/closing, inventory, and restocking.
- Created a welcoming guest atmosphere with expert cocktail service.
- Assisted in bar setup and guest preparation for reservations and events.
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
Event Bartender / Server
The Butler Did It
04.2022 - 07.2022
- Delivered fine dining service at luxury venues and private events.
- Focused on guest experience, detail, and elegant presentation.
- Mixed cocktails and beverages according to event specifications and client preferences.
- Provided exceptional customer service, fostering positive guest experiences through effective communication.
- Developed creative drink menus tailored to specific themes or occasions, boosting attendee engagement.
Education
Diploma - Tourism
Centennial College
Toronto, Canada12.2021
Skills
- Beverage service expertise
- Customer service proficiency
- Cross-cultural communication
- Event Service & Coordination
- Fine Dining & Banquet Operations
- Team leadership
- Conflict Resolution & Upselling
- Inventory management
- Attention to detail
- POS Systems & Cash Handling
LANGUAGES
English — Advanced / Professional Fluency
Russian — Native
Certification
- Smart Serve (Ontario)
- First Aid & CPR
- TrainCan Food Handler
- Discover Ontario Agent
- Typsy: Customer Service Excellence
ADDITIONAL EXPERIENCE & INTERESTS
8 years of mixology and flavor design, including gin-forward menus, 7 years of gym training; physically strong and energetic (able to lift up to 100 lbs), Professional hip-hop dancer with 8+ years of stage and competition experience, Passion for travel, hospitality, and guest communication
Timeline
Lead Server / Bartender
The Carlu
09.2022 - 02.2025
Bar Supervisor
King Rustic
04.2022 - 08.2023
Event Bartender / Server
The Butler Did It
04.2022 - 07.2022
Diploma - Tourism
Centennial College