Viyada Auttaphan
Customer Service
12 Soi Paknamkrajomthong 21, Bangprom, Talingchan
Summary
With many years of experience in customer service, I truly enjoy delivering exceptional support and ensuring customer satisfaction. I am patient, friendly , and always do my best to make sure customers are happy. Skilled in building smooth, efficient customer relationships and resolving issues with care and professionalism, I am a fast learner who is eager to conbribute my expertise and dedication to a company that values quality service and long-term growth. I am also committed to continuously improving my customer service and language skills for my role.
Overview
13
13
years of professional experience
Work History
STAFF
LG Electronics (Thailand) Co.,Ltd.
06.2025 - 10.2025
Billing & Payment : Follow up to customer payments when payment is due and send information and evidence transaction to the AR team , Prepare documents and billing to customers, Coordinate with customer to renew bank guarantee.
Customer Service Officer
Petronas International Marketing (Thailand) Co.,Ltd.
09.2016 - 02.2024
Complete all Sales Order from start to end which is included order release. Key in Order to System. Check Price & Request Special Price. Check Stock & Marketing Promotion.
Customer Service Officer
Hanesbrand International (Thailand) Inc.
02.2015 - 08.2016
Support Key account Customer (Big C), Handle and Key in Order in to System and prepare invoices. Coordinator with 3PL. Follow up Delivery issue & product returns, Monitor stock. Keep track and review monthly shipment cost.
Sales Administrator
Fujitsu System Business (Thailand) Co.,Ltd.
03.2013 - 01.2015
Provide data (Customer, product, vendor) for data input in SMS / SAP system, Assist Sales person to prepare quotation to customer, Coordinate and co-operate between Sales & back office Staffs.
Education
Bachelor of Arts - Communication Arts
Rajabhat Bansomdej Chaopraya University
Bangkok 04.2001 -
Skills
Strong Problem-Solving Skills
Multitasking Skills
Ability to Work Under Pressure
Professional Communicational Skills
Proactive attitude
SAP
Microsoft Office (Word, Excel, Powerpoint)
Outlook
Timeline
STAFF
LG Electronics (Thailand) Co.,Ltd.
06.2025 - 10.2025
Customer Service Officer
Petronas International Marketing (Thailand) Co.,Ltd.
09.2016 - 02.2024
Customer Service Officer
Hanesbrand International (Thailand) Inc.
02.2015 - 08.2016
Sales Administrator
Fujitsu System Business (Thailand) Co.,Ltd.
03.2013 - 01.2015
Bachelor of Arts - Communication Arts
Rajabhat Bansomdej Chaopraya University
04.2001 -