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A well-presented, well-mannered, and articulate service field engineer (front office engineering) support professional with extensive experience of performing diagnostics and resolving a customer's technical problems via telephone, e-mail and one to one. Having a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Looking for a company which will challenge my problem-solving skills and allow me to continue to develop my knowledge and potential. Energetic Field Service Engineer with 5 year background performing repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services. Knowledgeable Field Service Supervisor with top strengths in planning, problem-solving and communication. Skilled in maintaining high customer satisfaction, controlling inventory and providing technical support.

Proven leader in technical engineering and service management, excelling in customer service and technical troubleshooting. At Airwave Packaging, spearheaded a team that significantly enhanced project completion efficiency and client satisfaction. Skilled in team collaboration, leadership, and continuous improvement, consistently delivering high-quality solutions and fostering strong client relationships. Achieved notable success in increasing repeat business through strategic service excellence and effective problem-solving.

Control Systems Engineer possessing six years of professional experience in systems design, development, and computer networks, specializing in Navy technical programs and systems engineering.

Eternal optimist and passionate learning professional with 15 years of expertise in End User Services, Service Desk, Service Delivery, Vendor Performance Management, ITIL Service Operations, Transition processes, and Knowledge Management, demonstrating a proven track record in technical support and team leadership.

Vitsarut Suvalngam

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Service Engineering.

Administrative Officer

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Technician Apprentice

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Electrical Engineering Program

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Service Engineering.

Administrative Officer

Technician

Technician Apprentice

Electrical Engineering Program

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