Results-driven restaurant manager with expertise in operations, team leadership, and guest satisfaction. Focused on efficiency, revenue growth, and high-quality service.
• Expertise in pre-opening planning and execution
• Achieved 98% in brand standards audit, ensuring excellence service, hygiene, and operations
•Handling fine dining operations and guest satisfaction
•Strong leadership in team recruitment, training, and development
•Proven ability to establish SOPs, optimize workflows.
•Focused on revenue growth, cost controlled by 20%, and high service
•Committed to delivering exceptional culinary and hospitality experiences
• Handling Operation in different Outlets.
• Effective skills handling all guest detail and elements.
• Communication and leadership skills.
• Recruiting and training staff.
• Maintaining Standard Operating Procedure in day-to-day
operations
• Promoting and marketing the business.
• Mastery in delegating multiple tasks.
• Ensuring Compliance with licensing, hygiene and health and safety
• Ability to spot and resolve problems efficiently.
• Communication and leadership skills.
• Recruiting and training staff.
• Resolving customer complaints
Hospitality Management