VARITTHORN SREESAI
FACILITATING, COACHING AND LEARNING
Bangkok
Summary
Accomplished Learning & Development Professional with over 20 years of extensive experience in corporate training and facilitation, primarily within international banking and retail sectors. Proven track record of partnering with stakeholders to design and implement tailored development initiatives that drive organizational change and enhance team effectiveness. Passionate about fostering leadership and professional growth across all levels of management.
Overview
20
20
years of professional experience
Work History
Head of Leadership Academy and Learning Execution
Central Retail Corporation (CRC)
9 2019 - Current
- Spearhead the development and facilitation of comprehensive Leadership Learning and Development programs tailored for all business units within CRC
- Design and deliver a Learning Roadmap that aligns with organizational goals, ensuring effective training delivery and content relevancy
- Collaborate with key business stakeholders to enhance staff capabilities through targeted training initiatives, fostering a culture of continuous learning and improvement
Corporate HR Head of Leadership, Management & Development
Central Group
01.2019 - 08.2019
- Led the design and implementation of Leadership Management & Development Programs for executive-level personnel, focusing on enhancing management competencies
- Established Central Group Facilitating Standards to elevate the capabilities of facilitators across the organization, ensuring consistent quality in training delivery
VP, Talent, Learning and Culture & Country Diversity and Inclusion (D&I) Champion
Standard Chartered Bank (Thailand)
04.2007 - 12.2018
- Championed the development and certification of facilitators, conducting needs assessments and designing targeted development initiatives
- Delivered Leadership Development Programs and Professional Development courses, enhancing management competencies and team effectiveness
- Collaborated with business sponsors to diagnose development needs and design learning solutions that align with organizational objectives
Banking Contact Centre Manager
GE Money Retail Bank
10.2005 - 05.2006
- Established and led a high-performing contact center team, achieving exceptional customer service standards and driving sales of banking products
- Conducted training and performance evaluations to ensure service quality and employee development
Training and Motivation Manager
Standard Chartered Bank
06.2004 - 10.2005
- Improved call processing efficiency through comprehensive training programs and motivational initiatives, significantly enhancing customer satisfaction levels
Customer Service Representative
Standard Chartered Bank
06.2003 - 06.2004
Personal Financial Consultant
Standard Chartered Bank
06.2002 - 06.2003
Tele-Marketing Staff
Citibank, N.A.
06.1969 - 06.2002
Tele-Marketing Staff
Diners Club International
03.1992 - 06.1994
Education
Bachelor of Arts - Mass Communication
Bangkok University
Thailand 04.2001 -
Skills
Excellent communication
Accreditations
- Certified Expert Professional Facilitator, Standard Chartered Bank Group
- Certified HOGAN Personality Assessment Practitioner
- Certified Growth Mindset Facilitator
- Certified Outward Mindset Facilitator
- Certified Design Thinking Facilitator
- Certified Extended DISC Facilitator
- Certified Professional Grooming Facilitator
Timeline
Corporate HR Head of Leadership, Management & Development
Central Group
01.2019 - 08.2019
VP, Talent, Learning and Culture & Country Diversity and Inclusion (D&I) Champion
Standard Chartered Bank (Thailand)
04.2007 - 12.2018
Banking Contact Centre Manager
GE Money Retail Bank
10.2005 - 05.2006
Training and Motivation Manager
Standard Chartered Bank
06.2004 - 10.2005
Customer Service Representative
Standard Chartered Bank
06.2003 - 06.2004
Personal Financial Consultant
Standard Chartered Bank
06.2002 - 06.2003
Bachelor of Arts - Mass Communication
Bangkok University
04.2001 -
Tele-Marketing Staff
Diners Club International
03.1992 - 06.1994
Head of Leadership Academy and Learning Execution
Central Retail Corporation (CRC)
9 2019 - Current
Tele-Marketing Staff
Citibank, N.A.
06.1969 - 06.2002
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