Summary
Overview
Work History
Education
Skills
Research experience
Timeline
Generic

Vandana Mishra

Bangalore

Summary

Dynamic Quality Lead with expertise in quality management, team coordination, and client interaction. Proficient in strategic planning and operational enhancements, driving collaboration across departments. Proven track record of increasing efficiency and productivity while upholding quality standards. Successfully executed innovative solutions leading to significant organizational improvements.

Overview

5
5
years of professional experience

Work History

Quality Team Lead – India

Welocalize
09.2024 - 07.2025
  • Developed and implemented training programs for new quality team members.
  • Mentored team members on best practices in quality control processes and procedures.
  • Reviewed customer feedback and complaints to identify areas for improvement.
  • Developed documentation outlining processes and procedures for the Quality Assurance team.
  • Monitored and evaluated team performance to ensure adherence to quality standards.

Quality Lead

Welocalize
04.2022 - 09.2024
  • Led quality assurance initiatives to enhance translation and localization processes.
  • Utilized industry-standard tools to track and report quality metrics.
  • Identified opportunities for continuous improvement initiatives within the organization's quality system.
  • Led regular meetings with stakeholders regarding progress updates on projects related to quality assurance.

Language Quality Manager

Welocalize
08.2020 - 03.2022
  • Reviewed project documentation for accuracy and adherence to quality guidelines.
  • Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
  • Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
  • Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
  • Conducted training sessions for teams on quality control processes and best practices.

Assistant Professor

IFIM Business School
02.2020 - 07.2020
  • Prepared innovative course materials to encourage critical thinking and discussion.
  • Planned class material to engage students in both online and in-person class environments.
  • Mentored and assisted with student-centered activities on campus to establish professional relationships.

Education

Ph.D. Candidate - Applied Linguistics

Indian Institute of Technology
Kharagpur
01.2020

M.A. - Linguistics

Banaras Hindu University
05-2012

B.A. in English - Honors

Ranchi Women’s College
05-2010

Diploma - Computer Applications

Alpine Infotech

Skills

  • Quality Control & Assurance
  • Root Cause Analysis
  • Continuous Improvement
  • Training Needs Analysis
  • Process improvement
  • Stakeholder Management
  • Team Leadership & Motivation
  • KPI Tracking & Reporting

Research experience

Research fellow||Indian Statistical Institute (2012–2018): Developed a 1-million-word Hindi corpus that facilitated in-depth analysis of textual patterns in newspaper articles, with a particular emphasis on discourse analysis. Authored impactful research published in esteemed peer-reviewed journals and showcased findings at prestigious national and international conferences.

Teaching Assistant | IIT Kharagpur (2015): Delivered engaging sessions for the "English for Communication" course, fostering effective communication skills among students.

Research Intern | IIIT Hyderabad (2014):Focused on advancing natural language processing (NLP) techniques for Indic languages, contributing to significant progress in the field.

Timeline

Quality Team Lead – India

Welocalize
09.2024 - 07.2025

Quality Lead

Welocalize
04.2022 - 09.2024

Language Quality Manager

Welocalize
08.2020 - 03.2022

Assistant Professor

IFIM Business School
02.2020 - 07.2020

Ph.D. Candidate - Applied Linguistics

Indian Institute of Technology

M.A. - Linguistics

Banaras Hindu University

B.A. in English - Honors

Ranchi Women’s College

Diploma - Computer Applications

Alpine Infotech
Vandana Mishra