Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Tuomas Rotinen

Self Employed
surin,32

Summary

Adept at fostering team collaboration and driving sales growth, my tenure at Netjames Oy honed my leadership and Microsoft Office skills. I excel in creating strategic solutions, evidenced by surpassing annual revenue targets, and am praised for my dependable nature and effective communication, ensuring customer satisfaction and team efficiency.

Overview

15
15
years of professional experience

Work History

Self Employed

Self Employed Web
Bangkok, Bangkok
02.2020 - 04.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Team Leader

Netjames Oy
Helsinki, Uusimaa
06.2016 - 01.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Built strong team by recruiting and developing top sales talent.
  • Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Mentored junior team members to develop their skills and advance their careers with the company.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.
  • Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
  • Exceeded annual revenue targets by effectively allocating resources and prioritizing high-value accounts.

Sales Representative

Enduria Travel S.L
Play De Ingles
08.2013 - 04.2016
  • Developed strong rapport with potential buyers to effectively close deals and secure long-term client loyalty.
  • Organized successful promotional events that attracted potential buyers and increased overall awareness of available properties.
  • Managed a high volume of leads efficiently, ensuring timely responses and nurturing prospects into satisfied customers.
  • Handled client concerns and resolved issues promptly, demonstrating a strong commitment to customer satisfaction and protecting company interests.
  • Enhanced company reputation by delivering exceptional customer service during all stages of the sales process, from initial contact to post-purchase followups.
  • Streamlined the sales process by implementing new technologies and tools that increased efficiency and improved overall productivity.
  • Participated in regular training sessions to hone sales skills, stay current on industry developments, and surpass personal performance goals.
  • Maximized sales revenue by staying up-to-date on industry trends and tailoring presentations to showcase the most appealing features of each property.
  • Collaborated with team members to develop innovative sales strategies, streamlining the sales process and boosting overall performance.
  • Assisted clients in navigating financing options available for timeshare purchases, ensuring they felt confident about their investment decisions.
  • Fostered a positive work environment among colleagues by sharing best practices, offering support, and contributing to a high-performance team culture.

Maintenance Work Leader

Veho Autotalot Oyj
Helsinki
09.2009 - 03.2013
  • Conducted thorough inspections of company assets on a routine basis to identify any deficiencies requiring attention or resources.
  • Trained new team members on proper procedures and safety protocols, ensuring consistent performance across the department.
  • Evaluated vendor proposals, selecting the best options for parts procurement and service contracts.
  • Developed and implemented preventative maintenance schedules, minimizing unplanned outages.
  • Managed maintenance team, delegating tasks to ensure timely completion of projects.
  • Implemented cost-saving measures, reducing overall expenses while maintaining quality standards.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues from diverse backgrounds.

Education

Associate of Applied Science - Merkonomi / Merkonomy

Helsinki Bussiness College
Helsinki
04.2001 -

Associate of Science - Ajoneuvoasentaja / Car Mechanic

Pohjois-Karjalan Ammattiopisto Lieksa ( Riviera)
Lieksa
04.2001 -

Skills

Friendly, Positive Attitude

Teamwork and Collaboration

Computer Skills

Customer Service

Problem-Solving

Microsoft Office

Team Management

Flexible and Adaptable

Calm Under Pressure

Dependable and Responsible

Supervision and leadership

Excellent Communication

Software

Microsoft office

Sales crm

Languages

suomi
Native language
Ruotsi
Intermediate
B1
English
Advanced
C1
Spanish
Elementary
A2
Thai
Beginner
A1

Timeline

Self Employed

Self Employed Web
02.2020 - 04.2024

Team Leader

Netjames Oy
06.2016 - 01.2020

Sales Representative

Enduria Travel S.L
08.2013 - 04.2016

Maintenance Work Leader

Veho Autotalot Oyj
09.2009 - 03.2013

Associate of Applied Science - Merkonomi / Merkonomy

Helsinki Bussiness College
04.2001 -

Associate of Science - Ajoneuvoasentaja / Car Mechanic

Pohjois-Karjalan Ammattiopisto Lieksa ( Riviera)
04.2001 -

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Tuomas RotinenSelf Employed