
Detail-oriented Shipping Administrative Officer with strong skills in task prioritization, time management, and cross-functional collaboration. Proven ability to efficiently issue 70–80 invoices per day while maintaining accuracy and supporting smooth shipping operations. Recognized for excellent communication skills and the ability to build positive working relationships that enhance team collaboration and overall organizational performance.
• Issued 70–80 delivery invoices daily with a high level of accuracy
• Prepared and processed customer credit and debit notes
• Compiled billing documents and receipts for customers and the accounting department on a monthly cycle
• Prepared and maintained bi-monthly freight cost summary reports for company vehicles
• Entered, verified, and maintained accurate data in company systems
• Coordinated with Sales, Warehouse, and Accounting departments to ensure smooth operations
• Handled customer inquiries via phone and email regarding tax invoices
• Provided administrative support to improve daily operational efficiency
• Utilized internal systems to manage documentation and streamline workflows
• Collaborated with team members to continuously improve process efficiency
College Activities
• Served as a Coordination Officer for a departmental academic seminar.
• Managed and maintained all documentation throughout the seminar lifecycle.
• Coordinated with guest speakers via email and direct communication.
• Prepared and issued formal invitation letters to invited speakers.
• Handled sponsorship request documentation and related correspondence.
• Drafted and managed letters of appreciation for sponsors and supporting organizations.