Tulia Mwasote

- Successfully sold medical upgrade packages to enhance travel insurance coverage, meeting and exceeding monthly sales targets.

- Educated clients on the benefits of additional medical coverage, tailoring recommendations to their specific travel needs.

- Maintained up-to-date knowledge of policy options and industry trends to provide accurate and compelling information to customers.

- Built strong client relationships through effective communication, leading to repeat business and referrals.

- Collaborated with the underwriting and claims teams to ensure seamless policy upgrades and customer satisfaction.

Key things I learned:

teaching skills, creativity, and ability to work with children in an educational setting.

- Facilitated interactive English lessons for children aged [insert age range], focusing on language development through games, storytelling, and creative activities.

- Designed and implemented engaging lesson plans tailored to varying language proficiency levels.

- Fostered a positive and inclusive learning environment, encouraging participation and boosting children’s confidence in using English.

- Collaborated with fellow volunteers and camp coordinators to organize camp events and activities, ensuring a well-rounded educational experience.

- Monitored and assessed student progress, providing feedback and additional support where needed.

Skills learned: sales skills, product knowledge, and customer-focused approach

- Evaluated and processed travel insurance claims, ensuring compliance with company policies and regulatory standards.

- Analyzed documentation, medical reports, and travel itineraries to determine claim validity.

- Communicated with policyholders, medical professionals, and third parties to gather necessary information and provide claim status updates.

- Managed a high volume of claims efficiently, prioritizing urgent cases and meeting strict deadlines.

- Resolved disputes and escalated complex cases, achieving a high rate of customer satisfaction.

Skills learned: how to function in a support role, multitasking abilities, and customer service skills.

- Provided vital support to bartenders by ensuring the bar was fully stocked with beverages, glassware, and supplies.

- Maintained cleanliness and organization of the bar area, including washing glassware, replenishing garnishes, and disposing of waste.

- Assisted in the preparation of cocktails and other beverages during peak hours, ensuring prompt service to customers.

- Managed inventory levels, communicated with suppliers, and restocked items as needed to avoid service interruptions.

- Delivered exceptional customer service by responding to guest requests and maintaining a friendly and professional demeanor.

Skills learned: communication, ability to meet targets, and adaptability in a challenging fundraising environment.

- Conducted door-to-door fundraising campaigns, effectively communicating the mission and goals of [specific cause or organization] to potential donors.

- Persuaded individuals to make financial contributions, achieving or surpassing daily and weekly fundraising targets.

- Developed strong interpersonal and communication skills by engaging with a diverse range of people in various neighborhoods.

- Managed donor information and contributions accurately, ensuring data integrity and compliance with fundraising regulations.

- Adapted strategies and messaging based on feedback and campaign performance to maximize donations.