Tulakan Puyatanon
Head Of Business Partnership (Privilege)
Bangkok
Summary
Being Positive and Good Attitude with over 20 years of experience with leading sales teams marketing and CRM partnership, Management, I specialize in strategic marketing planning and project execution to achieve business objectives. I have strong ability to analyze market trends and consumer behavior to refine and optimize organizational strategies. I have extensive experience managing and fostering relationships with Thailand's top tier and have led a team in creating innovative CRM campaigns to strengthen collaboration with leading partners. Additionally, I excel in team leadership, cross-functional coordination, and resource management to drive efficiency and business success.
Overview
17
17
years of professional experience
Work History
Head of Partner Privilege (Business Partnership)
Major Cineplex
02.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Developed and implemented strategies to enhance partner relations.
- Improved overall team productivity by introducing innovative project management tools and techniques.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Head of IMC
Thai Ticket Major
01.2013 - 12.2013
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Major CineAd
10.2007 - 12.2011
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Negotiated contracts with key clients to secure long-term partnerships.
- Developed strong relationships with clients for long-term business growth and customer satisfaction.
Education
Certificate - Marketing Management
Sacred Heart University
CT, USA 04.2001 -
BBA - Marketing
Rangsit University
Bangkok 04.2001 -
Skills
Client relationship management
Sales strategy development
Partnership development
Strategic planning
Team leadership
Decision-making
Performance management
Customer relationship management (CRM)
Relationship building
Cross-functional teamwork
Negotiation
Sales management
Complex Problem-solving
Timeline
Head of Partner Privilege (Business Partnership)
Major Cineplex
02.2014 - Current
Head of IMC
Thai Ticket Major
01.2013 - 12.2013
Assistant Manager
Major CineAd
10.2007 - 12.2011
Certificate - Marketing Management
Sacred Heart University
04.2001 -
BBA - Marketing
Rangsit University
04.2001 -
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