NLP Learning
Thitirat (Belle) Sereepong
Executive Search Consultant
Nonthaburi,12
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
2
2
Languages
Work History
Manager
LHC International
07.2020 - Current
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maximized performance by monitoring daily activities and mentoring team members.
Sales Coordinator
The Slate, Phuket
06.2019 - 06.2020
- Managed a portfolio of key accounts; consistently hitting quarterly targets whilst maintaining excellent levels of customer satisfaction.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Conducted market research to stay informed of industry trends, competitor activities, and emerging opportunities.
- Assisted in the development of annual sales budgets and forecasts, ensuring alignment with company objectives.
Learning and Development Manager
Diethelm Travel Thailand
07.2013 - 11.2017
- Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development.
- Led cross-functional teams in the design and execution of large-scale company-wide training initiatives.
- Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.
- Championed a culture of continuous improvement by encouraging employees to actively participate in ongoing professional development activities.
- Improved communication within cross-functional teams by facilitating collaborative workshops focused on effective communication techniques.
- Collaborated with department heads to identify skill gaps and develop targeted training solutions.
Personal Assistant to MD
Diethelm Travel Thailand
04.2013 - 06.2016
- Collaborated with other support staff in coordinating joint projects or covering workload during absences.
- Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
English Teacher
Santirat Vocational School
01.2011 - 03.2013
- Prepared and implemented lesson plans covering required course topics.
- Prepared comprehensive English curriculum for multiple classes.
- Coordinated activities to encourage interest in reading.
- Liaise with universities in China to collaborate in signing MOU for exchange students from China
Waitress (Study and Working Program)
The Tors Hotel
02.2007 - 10.2007
Guest Relation Officer
Lebua At State Tower
05.2006 - 02.2007
Air Ticket Agent
IssaraTravel
03.2003 - 05.2005
Education
Bachelor of Arts - Hotel And Tourism Management
Bangkok University International College (BUIC)
Bangkok, Thailand 04.2001 -
Skills
Interests
Travel
Psychology
Timeline
Manager
LHC International
07.2020 - Current
Sales Coordinator
The Slate, Phuket
06.2019 - 06.2020
Learning and Development Manager
Diethelm Travel Thailand
07.2013 - 11.2017
Personal Assistant to MD
Diethelm Travel Thailand
04.2013 - 06.2016
English Teacher
Santirat Vocational School
01.2011 - 03.2013
Waitress (Study and Working Program)
The Tors Hotel
02.2007 - 10.2007
Guest Relation Officer
Lebua At State Tower
05.2006 - 02.2007
Air Ticket Agent
IssaraTravel
03.2003 - 05.2005
Bachelor of Arts - Hotel And Tourism Management
Bangkok University International College (BUIC)
04.2001 -
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