Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Telemarketing Executive
Teleperformance Company Limited Thailand
Bangkok
12.2023 - Current
Outsourcing for Minor International Public Company Limited.
Followed up on leads generated by marketing campaigns in order to convert them into customers.
Collaborated with other teams such as Sales Support and Customer Service to provide a comprehensive service experience for customers.
Analyzed customer data using various software programs such as Excel and Salesforce for identifying target markets for promotional campaigns.
Followed up on sales leads through outbound calling.
Online Product Manager
Tienchai Auto Parts Limited Partnership
Bangkok
02.2020 - 10.2023
Helped coordinate testing to verify quality and usability of new product features.
Conducted research to determine ideal markets for products and services.
Created processes and procedures that ensure high quality products are delivered on time.
Cooperate and sell products on Shopee and Lazada platforms.
Translator and Interpreter
Royal Thai Consulate - General Guangzhou
Guangzhou
12.2019 - 01.2020
Translated documents from English to Chinese and vice versa for various clients.
Translated documents from English to Thai and vice versa for various clients.
Translated documents from Thai to Chinese and vice versa for various clients.
Interpreted conversations between Chinese-speaking clients and Thai-speaking staff members.
Education
Bachelor of Arts - Business Chinese(GPA2.9)
Sun Yat-Sen University
Guangzhou, China
06-2020
Some College (No Degree) - Russian Studies
Thammasat University
Bangkok, Thailand
06-2015
High School Diploma - (GPA 3.20)
Saint Dominic School
Bangkok, Thailand
03-2012
Skills
Fluent in Thai, English and Chinese
Experience in BPO company
Warm Calling experiences
Script Development
Product understanding
Persuasive Communication
MS office : Word, Powerpoint, Excel
Salesforce, MS team
TOEIC 780 pts
HSK6 185pts
Certification
Automobile Driving License
TOEIC - 780 pts.
Chinese Proficient Test - HSK6 185 pts.
Young Learners English (Flyers), Cambridge University
Timeline
Telemarketing Executive
Teleperformance Company Limited Thailand
12.2023 - Current
Online Product Manager
Tienchai Auto Parts Limited Partnership
02.2020 - 10.2023
Translator and Interpreter
Royal Thai Consulate - General Guangzhou
12.2019 - 01.2020
Bachelor of Arts - Business Chinese(GPA2.9)
Sun Yat-Sen University
Some College (No Degree) - Russian Studies
Thammasat University
High School Diploma - (GPA 3.20)
Saint Dominic School
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