Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Telemarketing Executive
Teleperformance Company Limited Thailand
Bangkok
2023.12 - Current
Outsourcing for Minor International Public Company Limited.
Followed up on leads generated by marketing campaigns in order to convert them into customers.
Collaborated with other teams such as Sales Support and Customer Service to provide a comprehensive service experience for customers.
Analyzed customer data using various software programs such as Excel and Salesforce for identifying target markets for promotional campaigns.
Followed up on sales leads through outbound calling.
Online Product Manager
Tienchai Auto Parts Limited Partnership
Bangkok
2020.02 - 2023.10
Helped coordinate testing to verify quality and usability of new product features.
Conducted research to determine ideal markets for products and services.
Created processes and procedures that ensure high quality products are delivered on time.
Cooperate and sell products on Shopee and Lazada platforms.
Translator and Interpreter
Royal Thai Consulate - General Guangzhou
Guangzhou
2019.12 - 2020.01
Translated documents from English to Chinese and vice versa for various clients.
Translated documents from English to Thai and vice versa for various clients.
Translated documents from Thai to Chinese and vice versa for various clients.
Interpreted conversations between Chinese-speaking clients and Thai-speaking staff members.
Education
Bachelor of Arts - Business Chinese(GPA2.9)
Sun Yat-Sen University
Guangzhou, China
2020-06
Some College (No Degree) - Russian Studies
Thammasat University
Bangkok, Thailand
2015-06
High School Diploma - (GPA 3.20)
Saint Dominic School
Bangkok, Thailand
2012-03
Skills
Fluent in Thai, English and Chinese.
Experience in BPO company.
Warm Calling experiences.
Script Development.
Product understanding.
Persuasive Communication.
MS office : Word, Powerpoint, Excel.
Salesforce, MS team.
TOEIC 780 pts.
HSK6 185pts.
Certification
Automobile Driving License
TOEIC - 780 pts.
Chinese Proficient Test - HSK6 185 pts.
Young Learners English (Flyers), Cambridge University
Timeline
Telemarketing Executive
Teleperformance Company Limited Thailand
2023.12 - Current
Online Product Manager
Tienchai Auto Parts Limited Partnership
2020.02 - 2023.10
Translator and Interpreter
Royal Thai Consulate - General Guangzhou
2019.12 - 2020.01
Bachelor of Arts - Business Chinese(GPA2.9)
Sun Yat-Sen University
Some College (No Degree) - Russian Studies
Thammasat University
High School Diploma - (GPA 3.20)
Saint Dominic School
Automobile Driving License
Chinese Proficient Test - HSK6 185 pts.
General English Test - TU-GET 650 pts.
Young Learners English (Flyers), Cambridge University
Project Manager and Operation Manager at Telogic Technology (Thailand) Company LimitedProject Manager and Operation Manager at Telogic Technology (Thailand) Company Limited