Summary
Overview
Work History
Education
Skills
Timeline
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Treechart Treerattanapakong

System Engineer
1991 Mungmee Soi.6 Kanjanapisaek Rd. Bangkae Bangkae Bangkok

Summary

Dedicated to the responsibility and task at hand. Prioritize the task based on the severed. Willingly to learn new knowledge and gain new skill. Positive thinking and adapt well with team-working environment.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

System Engineer

Kanematsu Electronics (Thailand) Co.,Ltd
NO.23/81, SORACHAI BUILDING UNIT NO.23/81A, 20 FL, SUKHUMVIT 63, KLONG TAN NUEA, WATTHANA, BANGKOK
03.2018 - Current
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Managed key information technology and compliance programs for proactive risk management.
  • Analyzed security logs to determine and alleviate network threats.
  • Assisted employees with resolving network problems at remote locations.
  • Assisted with implementation and support of network monitoring tools.
  • Managed, tracked and coordinated problem resolution and escalation processes.
  • Recommended options for disaster recovery and remote access security.
  • Resolved network issues and equipment and software troubleshooting queries to maintain data accessibility.
  • Created nightly jobs for database backups.
  • Supported day-to-day operations, monitoring and resolving client/server and storage issues.
  • Maintained current software licenses for computers and mobile devices.
  • Configured and tested Windows Server operating systems with roles features.
  • Conducted routine and emergency maintenance of assigned data center equipment.
  • Maintain and implement the ADDS according to the requirement
  • Manage the application and license for Office 365 platform
  • Integrated database and backup servers into enterprise systems.

Support Engineer

Miwcom Co.,Ltd
32/41 16th Fl. Sino-Thai Tower Sukhumvit.rd North Klongtoey Wattana Bangkok
09.2015 - 02.2018
  • Monitored systems in operation and quickly troubleshot errors.
  • Supported system users, educating employees on troubleshooting and problem-solving protocols.
  • Assisted employees with resolving network problems at remote locations.
  • Optimized networked software and operating systems by applying updates and patches.
  • Delivered helpdesk service and support to customers.

Education

Ph.D. - Informantion And Communication Technology

Mahidol University
999 Phuttamonthon 4 Road, Salaya, Nakhon Pathom
04.2011 - 05.2014

Skills

Technical Support

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Timeline

System Engineer

Kanematsu Electronics (Thailand) Co.,Ltd
03.2018 - Current

Support Engineer

Miwcom Co.,Ltd
09.2015 - 02.2018

Ph.D. - Informantion And Communication Technology

Mahidol University
04.2011 - 05.2014

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Treechart TreerattanapakongSystem Engineer