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Hi, I’m
TOUCHA JONGARSA
081-142-6879
Chachoengsao
Summary
Dynamic Marketing Officer with proven expertise at Microleasing Co., Ltd, excelling in client acquisition and relationship management. Skilled in loan underwriting and credit analysis, I successfully guided clients to optimal loan solutions, enhancing customer satisfaction and loyalty. Adept at leveraging marketing analytics to drive strategic decisions and improve financial outcomes.
Overview
13
years of professional experience
1
Language
Work History
Microleasing Public Company
Marketing Officer
10.2023 - Current
Job overview
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Examined customer loan applications for loan approvals and denials.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
Kiatnakin Bank Public Company
Marketing Officer
08.2012 - 10.2023
Job overview
- Monitored competitor activities, identifying potential threats or
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Education
King Mongkut's University of Technology North Bangkok Bangkok, Thailand
M.D. from Industrial And Organizational Management
09-2011
Rangsit UniversityPathum Thani, Thailand
Bachelor of Arts from English Language
03-2006
Skills
Marketing analytics
Client acquisition
CRM management
Loan underwriting
Documentation review
Relationship management
Effective communication
Credit analysis
Loan application processing
Customer records analysis
Credit advising
Credit validations
Loan recommendations
Documentation preparation
Quality controls
Documentation management
Application preparation
Financial acumen
Request approval
Banking operations
Document evaluations
Financial product knowledge
Problem-solving
Software
Ms office
Interests
Travel and listening musics
Timeline
Marketing Officer
Microleasing Public Company
10.2023 - Current
Marketing Officer
Kiatnakin Bank Public Company
08.2012 - 10.2023
King Mongkut's University of Technology North Bangkok
M.D. from Industrial And Organizational Management
Rangsit University
Bachelor of Arts from English Language