THOMAS VLEERACKER

• Managing daily operations and logistics for a fleet of over 1,000 vehicles.
• Recruited, trained, and coached +50 employees to support company growth.
• Costs control to keep business operating within budget and increase profits (P&L management)
• Steering IT development initiatives for mobile and web platforms.
• HR management, business development, and project management for multiple multinationals.

• Organize & instruct private and group classes.
• Coordinated marketing efforts to promote fitness and wellness programs.
• Monitored and evaluated the training center's performance to guarantee value and quality.

• Responsible for all after sales processes in order to maintain and provide the highest customer satisfaction.
• Ensure prompt and effective customer service, addressing inquiries and resolving issues.
• Train staff on best practices and maintain positive customer relationships.

• End to end management of logistics & administrative processes regarding vehicle repairs in the car sharing service Brussels region.
• Creating and implementing operating procedures & policies.
• Efficiently optimizing fleet availability for the customers.

• Coordinating the launch of the fleet & repair center (turnover of 2000 cars/month)
• Organizing and implementing the efficient movement of the fleet and dispatching the
  team of operatives.
• Creating and implementing procedures between co-operating third party vendors and stakeholders.
• Delegating on and off-site activities for services, maintenance and repairs.
  
  
  

• Responsible for the sales of software and hardware equipment/solutions for the fitness industry.
• Implementation of sales and marketing strategy to acquire new clients and cultivating long term and profitable relationships with them.
  

• Operational management for the industrial cleaning team of 120 employees in Leuven & Heverlee
• Planning, hiring and training team of staff

Management of copy center and mailroom at different companies.

• Event, company & hotel security supervision for various customers throughout Belgium.

• Organization of technical support for building maintenance and daily logistics.