Thomas Graham
Dispatch Manager For UCCS
Sanpatong
Summary
I'm interest in expanding my experience and knowledge. I am a fast learner and I constantly seeking to learn new things.
Meticulous Dispatch Supervisor with 3year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Dispatch Manager
UCCS
06.2024 - Current
- Managed a fleet of vehicles and ensured timely, Scheduled routes for drivers and saved costs
- Scheduling Routing Customer service Training Staff supervision
CSR
UCCS
02.2023 - 05.2024
- Provide information about products and services, and answer customer questions Booking Clients for Plumbing and Hvac service
- Answer questions Resolve problems Gather feedback Booking Appointments
ASSISTANT MANAGER
Choice Mini Store
11.2020 - 01.2022
- Responsible for leading the store's day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store
- Leading supporting in all aspects of running the store
Store Clerk
Choice Mini Store
08.2019 - 10.2020
- A Store Clerk, or Store Associate, provides in-store assistance to customers browsing inventory or checking out items
- Their duties include welcoming customers to the store, answering questions about products and using a cash register to process purchases
- Greet, interact and monitor customers to assist the store in loss prevention
Education
Language Arts - English-French Program
Sanpatongwittayakom School
05.2017 - 04.2019
Skills
- Time management
- Communication
- Teamwork
- Leadership
- Interpersonal skills
- Adaptability
Employee performance reviews
Phone dispatch
Quick thinking
Customer service
Accomplishments
- Assistant Manager, 08/01/20, 01/31/22, Managing store, Employees, Sales, Work Environment, Customer Service.
- Dispatch Manager, 06/01/24, Present, Overseeing the dispatch and transportation of goods, products and materials within an organization.
Timeline
Dispatch Manager
UCCS
06.2024 - Current
CSR
UCCS
02.2023 - 05.2024
ASSISTANT MANAGER
Choice Mini Store
11.2020 - 01.2022
Store Clerk
Choice Mini Store
08.2019 - 10.2020
Language Arts - English-French Program
Sanpatongwittayakom School
05.2017 - 04.2019
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