Thitirat Boonpitak
Patient Liaison Manager
Bangkok
Summary
Highly organized, hardworking and communicative Liaison Officer.Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Patient Liaison Manager and Sales Representatives
Verita Life
Bangkok
08.2023 - Current
- Answering incoming calls, scheduling appointments and filing medical records.
- Facilitating communication between patients, families and healthcare providers to support comprehension.
- Developing professional relationships with customers to increase loyalty, retention and rapport.
- Entering details into computer systems and managed database of information.
Personal Assistant to Medical Director
Verita Life
Bangkok
09.2022 - 08.2023
- Managed email, scheduled and appointments, and assisted with making the necessary arrangements
- Assisting with preparation, filing and organizing of all documents and correspondence regarding patients and clinic matters.
- Assisted coworkers and staff members with special tasks on daily basis.
Teaching Assistant
British Council
Bangkok
05.2020 - 09.2022
- Assisted teachers with collecting assignments, managing lesson materials and classroom management to maintain safe, discipline and positive learning environment.
- Observed and provided feedback on student progress and behaviors to teachers and parents
- Assisted with administrative tasks such as create, update, archive related files and phone parents if needed.
English Tutor
Clever Home
Bangkok
05.2019 - Current
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
Education
Bachelor of Arts - English
Mahidol University
Nakhon Pathom 05.2014 - 05.2018
Skills
Verbal and written communication
Customer Relations
Filing and data archiving
Time management
Fast Learner
Team Work
Timeline
Patient Liaison Manager and Sales Representatives
Verita Life
08.2023 - Current
Personal Assistant to Medical Director
Verita Life
09.2022 - 08.2023
Teaching Assistant
British Council
05.2020 - 09.2022
English Tutor
Clever Home
05.2019 - Current
Bachelor of Arts - English
Mahidol University
05.2014 - 05.2018