Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thitinan Suwannatrai

Human Resource / Administration
Bangkok

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

HR Representative

GoGloBal Thailand Limited
Bangkok
02.2023 - 05.2023
  • Meet and greet local employees in Thailand and oversee the onboarding process to make sure onboarding him/ her smoothly
  • Working closely with the HR regional department to make sure, onboarding forms and documents are up to date
  • Keep up-to-date with the latest HR trends and regulatory changes in Thailand and communicate to the teams
  • Follow up with Sales and AMs on the status for new onboarding
  • Establish a trustworthy relationship with external workers during the length of their contracts
  • Report and escalate external employees' issues to other departments so a solutions can be found and resolved
  • Answered employee inquiries regarding health benefits
  • Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions.
  • Responded to employee inquiries, questions and complaints and guided and directed employee relations issues.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Fielded employee inquiries related to insurance, insurance plan, vacation, sick leave and employee assistance.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Payroll Reviewer
  • Reconciliate employees' expenses according to established internal policy
  • Other ad hoc projects as and when requested by management.

People Operations Specialist

Omise Co., Ltd (OPN Co., Ltd.)
Bangkok
05.2019 - 03.2022
  • Responsible for employment changes and end -to end off-boarding process.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Collaborated with managers to identify and address employee relations issues.
  • Responsible for any regulatory filings to local government.
  • To all company employee programs and maintain insurance and social security benefits.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Administered employee benefits programs and assisted with open enrollment.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

HR Specialist

Hitachi Solutions(Thailand) Limited.
Bangkok
07.2015 - 04.2019
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Fielded employee inquiries related to insurance, insurance plan, vacation, sick leave and employee assistance.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Collaborated with managers to identify and address employee relations issues.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Administered employee benefits programs and assisted with open enrollment.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Improved office efficiency by effectively managing internal communications and correspondence.

HR Assistant and Admin Executive

Muto Global (Thailand) Co., Ltd
Bangkok
04.2014 - 06.2015


  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Supported coordination of benefits open enrollment activities and process.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Organized new employee orientation schedules for new hires.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Answered and redirected incoming phone calls for office.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.

Administrator

Phoenix Consultant Co., Ltd.
Bangkok
03.2012 - 03.2014


  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Entered and maintained departmental records in company database.
  • Collected, validated, and distributed information to employees.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Completed forms and reports to facilitate admission, transfer or discharge.
  • Maintained personnel records and updated internal databases to support document management.
  • Collected, arranged, and input information into database system.

Personal Assistant to the Owner

Flexsharp Services Co., Ltd
Bangkok
07.2008 - 02.2012
  • Sourced and ordered office equipment and supplies.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Served as point of contact between clients and managerial staff.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Education

Bachelor of Law - Law

Ramkhamhaeng University
Bangkok, Thailand
10.2021 - Current

Skills

On-boarding & Off-boarding

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Timeline

HR Representative

GoGloBal Thailand Limited
02.2023 - 05.2023

Bachelor of Law - Law

Ramkhamhaeng University
10.2021 - Current

People Operations Specialist

Omise Co., Ltd (OPN Co., Ltd.)
05.2019 - 03.2022

HR Specialist

Hitachi Solutions(Thailand) Limited.
07.2015 - 04.2019

HR Assistant and Admin Executive

Muto Global (Thailand) Co., Ltd
04.2014 - 06.2015

Administrator

Phoenix Consultant Co., Ltd.
03.2012 - 03.2014

Personal Assistant to the Owner

Flexsharp Services Co., Ltd
07.2008 - 02.2012

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Thitinan SuwannatraiHuman Resource / Administration