Thitinan Suwannatrai
Human Resource / Administration
Bangkok
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
HR Representative
GoGloBal Thailand Limited
Bangkok
02.2023 - 05.2023
- Meet and greet local employees in Thailand and oversee the onboarding process to make sure onboarding him/ her smoothly
- Working closely with the HR regional department to make sure, onboarding forms and documents are up to date
- Keep up-to-date with the latest HR trends and regulatory changes in Thailand and communicate to the teams
- Follow up with Sales and AMs on the status for new onboarding
- Establish a trustworthy relationship with external workers during the length of their contracts
- Report and escalate external employees' issues to other departments so a solutions can be found and resolved
- Answered employee inquiries regarding health benefits
- Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Fielded employee inquiries related to insurance, insurance plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Payroll Reviewer
- Reconciliate employees' expenses according to established internal policy
- Other ad hoc projects as and when requested by management.
People Operations Specialist
Omise Co., Ltd (OPN Co., Ltd.)
Bangkok
05.2019 - 03.2022
- Responsible for employment changes and end -to end off-boarding process.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Collaborated with managers to identify and address employee relations issues.
- Responsible for any regulatory filings to local government.
- To all company employee programs and maintain insurance and social security benefits.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Administered employee benefits programs and assisted with open enrollment.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
HR Specialist
Hitachi Solutions(Thailand) Limited.
Bangkok
07.2015 - 04.2019
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Fielded employee inquiries related to insurance, insurance plan, vacation, sick leave and employee assistance.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collaborated with managers to identify and address employee relations issues.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Administered employee benefits programs and assisted with open enrollment.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Advocated for staff members, helping to identify and resolve conflicts.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
HR Assistant and Admin Executive
Muto Global (Thailand) Co., Ltd
Bangkok
04.2014 - 06.2015
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Supported coordination of benefits open enrollment activities and process.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Processed employee termination paperwork at direction of supervisory staff.
- Answered and redirected incoming phone calls for office.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Administrator
Phoenix Consultant Co., Ltd.
Bangkok
03.2012 - 03.2014
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Entered and maintained departmental records in company database.
- Collected, validated, and distributed information to employees.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Maintained personnel records and updated internal databases to support document management.
- Collected, arranged, and input information into database system.
Personal Assistant to the Owner
Flexsharp Services Co., Ltd
Bangkok
07.2008 - 02.2012
- Sourced and ordered office equipment and supplies.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Served as point of contact between clients and managerial staff.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Education
Bachelor of Law - Law
Ramkhamhaeng University
Bangkok, Thailand 10.2021 - Current
Skills
On-boarding & Off-boarding
Payroll with vendor
HRIS (BambooHR)Visa & Work Permit (BOI) independently and through third partyInterpersonal SkillsRecruitment
File and records management
Candidate Sourcing
Team Building
Organization and Time Management
Dependable and Responsible
Clerical Support
Timeline
HR Representative
GoGloBal Thailand Limited
02.2023 - 05.2023
Bachelor of Law - Law
Ramkhamhaeng University
10.2021 - Current
People Operations Specialist
Omise Co., Ltd (OPN Co., Ltd.)
05.2019 - 03.2022
HR Specialist
Hitachi Solutions(Thailand) Limited.
07.2015 - 04.2019
HR Assistant and Admin Executive
Muto Global (Thailand) Co., Ltd
04.2014 - 06.2015
Administrator
Phoenix Consultant Co., Ltd.
03.2012 - 03.2014
Personal Assistant to the Owner
Flexsharp Services Co., Ltd
07.2008 - 02.2012